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Fixing common VPN errors and connectivity issues
Here you’ll find quick-fix solutions to common Bitdefender VPN connection errors on Windows, macOS, Android, iOS, or iPadOS. You will also find steps to take in the event the VPN is blocking an application, or if you can't access a website while VPN is active. Kindly note that some websites have implemented a system to…
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A Guide to Bitdefender VPN’s Double Hop
As you already know, our UX designers have recently given Bitdefender VPN a fresh look, and to go along with it, all our VPN articles (Windows, macOS, Android, iOS) are now up-to-date. This summer we've also rolled out a brand-new feature: Double-Hop. It can route your VPN connection through 2 servers in different…
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How to install & activate Bitdefender Premium VPN on Windows, Mac, Android and iOS
With Bitdefender VPN you can keep your data private each time you connect to unsecured wireless networks while in airports, malls, cafés, or hotels.This way, unfortunate situations such as theft of personal data, or attempts to make your device’s IP address accessible to hackers can be avoided. Restricted content can be…
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Running VPN in Egypt
Hi, ive relocated to Cairo Egypt, I work in a hotel, my VPN is not working. (182,181 errors tunnel broken) I have followed all the steps described on the troubleshooting still can not connect. The IT team in the hotel confirms no firewall and no port restrictions, asked me to get in touch with Bitdefender side. I am…
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What Makes a VPN Trustworthy?
In today’s climate, online privacy has taken on new levels of importance and is no longer seen as optional. Not long ago, the consensus was that you don’t really need privacy unless you have something to hide. Preserving your online anonymity can keep you safe against various threats, including hackers, intrusive ads,…
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How to Reduce Packet Loss While Gaming Online
Gaming with buddies is still a go-to activity for many, and it doesn’t seem the legions of online gamers will thin out anytime soon. While online gaming has come a long way since its debut, it still has its fair share of technical challenges. Unfortunately, most of them affect the end-users (gamers) and can turn a pleasant…
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Android Auto do not work
I have Premium VPN on my mobile phone (Android S22), or had .. i had to uninstall it realizing my car did not connect with my phone. My car uses the phones GPS navigation (among many other apps, Spotify, SMS, phone contacts etc.) through Android Auto, which usually connects automatically. After installing the VPN it simply…
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Bitdefender Premium VPN on Linux Ubuntu 20.04 LTS
Hello i'm using bitdefender total security and using premium VPN on all my phones but i'm using Linux Ubuntu 20.04 LTS and was wondering can i install premium vpn on WINE in linux or can i find premium vpn software for linux ubuntu, thank you :)
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VPN will disconnect randomly
Since the improved Bitdefender VPN rollout, VPN will disconnect at random on my Windows 10 laptop. The Windows install is patched to current levels. Bitdefender AV is updated to most current levels. My ISP is not dropping connections. Sometimes, if I click on 'Connect' in VPN, it will reconnect, but most times, it will…
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how to see on computer or screen that VPN is up and running?
how to see if VPN is up and running. on screen or background
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VPN simply doesn’t work for Netflix, Foxtel …
OMG I’m working in US and trying to get Foxtel from Australia. Simply does NOT work. Netflix and others don’t as well. Is this app only working for Romanian sites? I installed NordVPN and worked beautifully. Please tell me so I can get my money back on this rubbish. I’ve been spending hours. The moment I installed Nord it…
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Install process for VPN is locked at "Bitdefender VPN is configuring" ... more than an hour.
My system .. My VPN system was operating normally but went into a "reconfiguring" loop at some point while I was away from the system. I stopped it, restarted it - then rebooted - multiple times each with no change. Then, I decided to delete & reinstall. I opened control panel, programs, and deleted VPN. Then, to…
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VPN/OUTLOOK 365 conflict
First time here need guidance. Having trouble with my VPN interfering with outlook 365 email. When VPN is enabled outlook mail ceases incoming until I disable VPN... I've spent 2 whole days reading all I could find (Google etc.) but nothing seems to work even down to changing SMTP Port numbers? Frustrated to say the…
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Bitdefender VPN issue and iOS 16.5
On May 30, 2023, I upgraded to iOS 16.5 on an iPhone 12, and the Wifi bars stopped appearing at the top. Even though I could connect to my Wifi, every app I opened said 'no internet connection.' I spent an hour trouble shooting, and even reset my network settings, but nothing worked. Finally, I deleted the Bitdefender VPN…
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"New Bing" cannot access internet
I am using Bitdefender Total Security and VPN. When I try to use New Bing AI features in Edge, I get the following message : "Sorry, looks like your network settings are preventing access to this feature". When I disconnect VPN problem apparently get resolved. Is this a bug ?
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Auto Connect in Windows 11 Problem
Hello, I am using Bitdefender VPN. PC Version Even though Auto Connect is enabled, it won't connect after Windows 11 Restart.
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Bitdefender VPN Upgrade Message Prevents Me From Using My Free VPN Data. Any Help?
I have Bitdefender Total Security and according to the package information I should get 200 MB per day. However I cannot use it because the VPN box constantly changes to an upgrade message as soon as I open it. And there is no way to open the VPN. This is annoying and unethical and makes me want to cancel my Bitdefender…
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Questions About Bitdefender VPN Locations
I really know nothing about VPN's but I'm trying to learn. My reason for using a VPN is just to keep me a bit invisible to Big Brother, and to just leave it on all the time, and never mess with it as long as it's working. And using the automatic setting to connect to the closest location is all I would need,...... I think.…
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Having Trouble With VPN Connection? Here’s What To Do.
I was having trouble connecting to my VPN on several devices. I troubleshooted and found out that the best way to fix this problem is to go to Control Panel , Programs and Features and uninstall the VPN application. Once completely uninstalled go to your Online Bitfender dashboard and download your VPN software once more.…
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How do I know if VPN is on.
When I click the blue button, it appears there is an attempt to connect when the button is green, but within a second it turns blue again to "Turn On to Secure Your Connection".
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Home VPN vs. Business VPN: Understanding the Differences
VPNs are well-established privacy tools that lets users access online resources anonymously and avoid unfair limitations. Both home and business VPN solutions have dedicated server networks and use server/client combinations to facilitate connection. Like their home analogs, business VPNs tunnel and encrypt traffic to…
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How to Use a VPN like an Expert
Having the right digital privacy and security tools at your disposal is a great way to stay protected. But what makes these tools even more effective is knowing how to use them to your advantage. Bitdefender cybersecurity experts share their best tips on how to use a VPN in a way that really makes a difference, so that…
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VPN on linux or router
Hi, is it possible to install bitdefeder premium vpn on linux or router device ?
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What Is a Secure VPN? And the Reasons You Need One
Staying connected and sharing information online has never been easier. But with so many opportunities to share every aspect of your life, protecting your online identity can sometimes feel a bit overwhelming. Find out how a secure VPN can protect your online privacy, keep your digital footprint under control - and why…
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VPN Slowing my internet
Hi My usual download speed is around 650mb, however when i turn on VPN it slows to around 100MB. Is this the norm or can i change a setting or something as it seems VPN is throttled. I don't want to use my pc without the VPN as that would defeat the purpose of having it. Any help appreciated
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Is Bitdefender a virus? / Uninstalling VPN not possible
Perhaps not a virus but certainly a product with dubious credentials. I've a Total Security subscription on the Mac and generally satisfied. It's average software but overly complex to do some simple tasks. However, I am sick and tired of deinstalling VPN only for it to reappear and then offer to subscribe. This is not…
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Uninstall Bitdefender VPN completely
Hello, since the last major update of my Bitdefender it automatically installed Bitdefender VPN. I do not need it and I'm not going to use it, so I tried to uninstall it. It works until the next reboot and Bitdefender reinstalls it again. It there a way to completely uninstall it and turn it off so that it won't reinstall…
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Bitdefender Antivirus Plus - Remove VPN Nag Pop-Up
Build 27.0.49.354 Bitdefender constantly has a pop up asking to turn on VPN. I dont want Bitdefender VPN. When I click on "Dont show again", it shows it again later on or when I turn on my other VPN. This is annoying and should never pop up again if I selected it to not show again.
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VPN not connecting - Bitdefender IT telling me to buy a program they would not display
My VPN suddenly started not connecting and I receive a message requesting me to upgrade. I have enabled installed / reinstalled the program, restarted, contacted Support, entered a series of commands and restarted. I allowed a Bitdefender support individulal who called me from the support site to sign into my laptop. They…
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VPN auto Connect and Google Problems
The VPN auto connect is annoying - Why is it auto-connecting while on my HOME Wi-Fi - which is secured? I have the all the other VPN auto-connect options turn off - my home Wi-Fi is not unsecured or a public network - yet when the dialog is selected - it auto connects - then when I disconnect it - it reconnects again right…
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Why am I not getting a different IP address from Bitdefender's VPN service?
Hi everyone, I hope you are all doing well today. I was a Kaspersky user until I received an email from the company informing me that I needed to change my service provider due to the US ban. Kaspersky suggested that I purchase a Bitdefender subscription, as it was likely to function similarly to Kaspersky. Everything has…
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Why does manual VPN connection not work after hibernation/sleep? Win 11
I understand about the VPN not restarting automatically after hibernation or sleep. Mine flat out won't reconnect under any circumstances after hibernation or sleep. I have to restart the laptop every single time.
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Access denied
I get this error for costco.ca if I use a Vancouver (Canada) ip but no problem if I use a Toronto(Canada) IP This is the message I get: Access DeniedYou don't have permission to access "http://www.costco.ca/s?" on this server. Reference #18.981c2117.1741905556.8b33b38…