Blocked Emails Attach Larger Than 1 Mb

SystemSystem
edited March 2011 in Antispam

Hello,


A resolution is proposed to fix the issue with the emails containing attachments larger than 1 MB. The resolution applies to both types of PC. Please confirm in this topic ONLY if the issue is resolved or not after applying the fix:


1. Save the file below on your Desktop depending on your Computer Architecture:


32-bits


64-bits


2. Disable BitDefender Automatic Update from the Update Module having the Security Center in Expert View.


3. Restart the PC in Windows Safe Mode as explained below;


4. Unpack the archive then copy / replace the file into the BitDefender installation folder - make sure you overwrite the files;


5. Restart the PC in normal mode;


6. Please confirm if the issue is now resolved.


[how to start Windows in Safe Mode]


If Windows is the only operating system installed on your computer, booting into Safe Mode with these instructions:


* If the computer is running, shut down Windows, and then turn off the power


* Wait 30 seconds, and then turn the computer on.


* Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.


* Ensure that the Safe mode option is selected.


* Press Enter. The computer then begins to start in Safe mode.


* When you are finished with all troubleshooting, close all programs and restart the computer as you normally would.


Looking forward to your answer!

Comments

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.