Auto Renewal Scam
Beware anyone that uses Bit defender products. You will find to your annoyance that you have signed up for "auto renewal" without being aware of it. This means that even AFTER you uninstall this awful product Bit Defender and Avangate will attempt to charge you for something you neither use nor want nor approved. this is tatamount to fraud and has been discussed widely for a long time now. Bit defender and Avangate have NOT changed their behaviour and it took me 30 minutes to find out how to cancel this little scam.
Enabling automatic renewal by default has been denounced by all consumer associations and confirmed in many trials as a practice akin to fraud.
And it's even worse when you or your vendors do it without warning the customer and without an option to unselect it.
As one user posted in October 2011:
"It's still a fraud attempt if users are not notified, do not consent, and can't opt out during the purchase process.
You fall into the same category as all the scammers Consumer Reports constantly denounces for the very same practice of unknown revolving fees.
I can't recommend Bitdefender anymore, and won't renew my license if this practice is not ended.
If some users want the feature, that's fine, you can make it opt-in during the purchase.
Tip for Bitdefender: Do NOT EVER touch your customers' money without their explicit consent.
This makes them angry and you lose customers if you don't respect them.
It's already a tough market with all the free solutions available, I don't understand how you shoot yourself in the foot like that."
So be warned Bit Defender users!