[solved] Bandwidth Constantly And Massively Used After I Go On Flash Vid Sites. 2014, B

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Comments

  • Thank you very much for your cooperation. We will contact KosherBacon via email shortly to request more details important to our developers. The ticket number is 2013122712560001 .


    We hope you have a healthy and good new year!


    Hey, so I got the email (a few days after it was sent, email troubles). Anyways, I responded with both log files as per the request, hope that it helps!

  • @ KosherBacon: We truly appreciate your cooperation, thank you for your prompt response. We have retrieved both the Microsoft Network Monitor and the Bitdefender diagnostic log. We will get back to you in a few minutes.


    Thank you for helping us addressing this issue!

  • I have the same problem


    The problem is very evident with Twitch streams. Also twitch streams take 15min to load if i have firewall disabled. But loads normally when i activate the firewall.


    I am on the verge of uninstalling the whole BD. I got BD key via promo and so far it has not been good for me , mainly this issue , which i more than enough to make me change to other product.

  • I just uninstalled Bitdefender. I can't believe this issue hasn't been fixed after 3 years.

  • I just uninstalled Bitdefender. I can't believe this issue hasn't been fixed after 3 years.


    I will do exactly the same. I have bought a licence for 10pcs/1 year and it expires in 25 days. I am looking for alternative solutions right now.


    BD support is just ridiculous.

  • edited January 2014

    I tried to download Ubuntu but on BitDefender Antivirus Plus (trial) (about 800 mb) through Firefox and second time through Internet Download Manager and even I canceled download, my connection is 100% busy. So my question how that can be firewall's problem when Antivirus Plus doesn't have firewall? I think that BitDefender team is lost in time and place :)

  • Ok I reinstalled Antivirus Plus and now working normal, so this is firewall problem. I hope they will fix that soon.

  • edited January 2014

    Please fix this issue. For users like me who are on low bandwidth , this is consuming 100% network if i simply open a youtube and close it , it keep loading in background.


    How is this even not fixed thus far?


    I am planning to uninstall whole BDTS . What is the purpose of having a good detection rate and ranking first in AVreport , when we have a big problem like this ?


    Now thinking of it , i was wondering why my monthly initial speed FUP ran out faster than usual. BD ate everything in background.


    Thank you so much for that .


    Atleast tell me how to JUST use antivirus product and disable all others in BD TS . Even if i disable firewall , it has no effect , it keeps wasting my bandwidth in background. Also slightly off topic , WHY there is no option to schedule a simple definition update ? Why do i have to go into safe mode to do a simple thing ?

  • edited January 2014

    I added 2 pictures, how it works with BD and with AV from other company, this is not firewall's problem, because I'm using Antivirus Plus (no firewall in product) for test and "ghost traffic" is there.


    1. picture is example how it should work


    2. picture is how it works with BD

    post-148789-1389865895_thumb.jpg

    post-148789-1389865914_thumb.jpg

  • I am really tired and getting annoyed with this issue.


    Here is the screenshot with TCPView ,and you can see that one connection keeps downloading thing , when i dont have the browser or anything open. It happens most commonly with ANY STREAMING SITE and soon after you close it.


    Why is this not fixed ?


    post-175395-1390111159_thumb.jpg


    In this first picture you can see that one connection consuming my entire bandwidth


    Here is the second picture soon after i close that connection via TCPview


    post-175395-1390111172_thumb.jpg


    Shall i uninstall BDTS or is there ANY PATCH coming out ? <img class=" />

  • But we kindly ask you all to have some patience


    I am laughing ... yellow ...


    Maybe better to take a look at other soft ... Kaspersky maybe ...


    Bitdefender team thanks you all for your feedback!


    Thanks a lot to your excellent dream developper team.


    I think the best developpers are at Bitdefender ...

  • Uninstalled BDTS 2014. Just for proof , here are the screenshots


    post-175395-1390277711_thumb.jpg


    When i cant even watch a youtube without manually going to TCPview to close all those open connections , which BDTS is not closing , i think that is time , when you need to uninstall this software.


    anyway left a survey , so that you guys can know what i felt. provided you guys even read it.


    post-175395-1390277649_thumb.jpg


    There is no point in leading in AV test , when this basic bug is not fixed.

  • edited January 2014
    <img class=" /><img class=" /><img class=" />. I can't belive it, they haven't fix this issue for 4 years. I reported it every year, but nothing. Nowadays, I'm using temporary solution from Joshy and happy with it :wub:

  • <img class=" /><img class=" /><img class=" />. I can't belive it, they haven't fix this issue for 4 years. I reported it every year, but nothing. Nowadays, I'm using temporary solution from Joshy and happy with it :wub:


    And this is "the best antivirus"!! To be the best you need to have a support which BitDefender does not have.

  • Hello everyone,


    As Microsoft specifies, an offloaded TCP connection enters the FIN_WAIT_2 state.


    The standard value for the timer of the FIN_WAIT_2 connections is 120 seconds.


    Thus, any connection that persists for a period of time smaller than 2 minutes, falls under the Microsoft normal technical specifications.


    All this information can be found here, in this Microsoft article:


    http://msdn.microsoft.com/en-us/library/ff550023.aspx


    Should you encounter this issue for a period of time longer then 2 minutes, please let us know so we can investigate your specific situation.


    Thank you in advance for understanding.

  • Hello everyone,


    As Microsoft specifies, an offloaded TCP connection enters the FIN_WAIT_2 state.


    The standard value for the timer of the FIN_WAIT_2 connections is 120 seconds.


    Thus, any connection that persists for a period of time smaller than 2 minutes, falls under the Microsoft normal technical specifications.


    All this information can be found here, in this Microsoft article:


    http://msdn.microsoft.com/en-us/library/ff550023.aspx


    Should you encounter this issue for a period of time longer then 2 minutes, please let us know so we can investigate your specific situation.


    Thank you in advance for understanding.


    I don't if I should laugh or if I should cry. After all these months-years of users reporting this problem this is the official response from BD support?!


    This response from Christian comes at the right time for me. I am a paying user for the last few years and the last time I bought 10 licenses.


    BD support has disappointed me because it was unable to help me in a number of problems I had.


    In a couple of days the one year license ends and I can't wait to uninstall BD once and for all in all the machines I have.


    Goodbye and "Thank you in advance for understanding."

  • Hello everyone,


    As Microsoft specifies, an offloaded TCP connection enters the FIN_WAIT_2 state.


    The standard value for the timer of the FIN_WAIT_2 connections is 120 seconds.


    Thus, any connection that persists for a period of time smaller than 2 minutes, falls under the Microsoft normal technical specifications.


    All this information can be found here, in this Microsoft article:


    http://msdn.microsoft.com/en-us/library/ff550023.aspx


    Should you encounter this issue for a period of time longer then 2 minutes, please let us know so we can investigate your specific situation.


    Thank you in advance for understanding.


    Really ?


    Did you even read the problem users are facing ? I lost my monthly high speed bandwidth , thanks to your software ,which cant even close a proper connection, after the main software closed. You come out and start showing definition ?


    I really dont think i will install BDTS (firewall ) atleast..


    Atleast see what the Joshy patch is doing to temporarily solve the bug .. learn from the patch

  • Really ?


    Did you even read the problem users are facing ? I lost my monthly high speed bandwidth , thanks to your software ,which cant even close a proper connection, after the main software closed. You come out and start showing definition ?


    I really dont think i will install BDTS (firewall ) atleast..


    Atleast see what the Joshy patch is doing to temporarily solve the bug .. learn from the patch


    This is proof that they are not using BitDefender :D

  • OMG ... tought it was my router .... CMON bitdefender... 4 years on that firewall issue...

  • That's why I stopped using this "awesome" program. Goodbye Bitdefender and never come back!!!

  • Hello everyone,


    As Microsoft specifies, an offloaded TCP connection enters the FIN_WAIT_2 state.


    The standard value for the timer of the FIN_WAIT_2 connections is 120 seconds.


    Thus, any connection that persists for a period of time smaller than 2 minutes, falls under the Microsoft normal technical specifications.


    All this information can be found here, in this Microsoft article:


    http://msdn.microsoft.com/en-us/library/ff550023.aspx


    Should you encounter this issue for a period of time longer then 2 minutes, please let us know so we can investigate your specific situation.


    Thank you in advance for understanding.


    I LOLd reading your final statement for this 4yr long problem....ty vm Christian and Bitdefender . Appreciate it <img class=" />

  • Whenever I stream a flash video on youtube or any other websites, even after closing google chrome, I see the video is still downloading and I have to disconnect my internet and connect again to stop this weird download !


    for more than 15 min.... had to disconnect the internet .... the firewall is sucking my internet bandwidth

  • edited February 2014

    roberto55 It's Microsoft fault <img class=" />

  • edited February 2014

    After all "answers" from BD support my only question is "How stupid you must be to buy BD after reading this?!"

  • Thanks for the limited time renewal offer but you couldn't give me your products. Your support has been atrocious and blocking me from your Facebook page for requesting support on this issue hilarious.


    Uninstalling your product was the best thing I ever did, in fact I’m embarrassed it took as long as it did. Was well worth the price of the last year’s unused subscription.


    Christian did you come up with that response all on your own? Comedic gold i say!

  • that firewall issue is not enought for me to stop using bitdefender but cmon Christian... go watch some videos on xhamster.com than close your internet and check your network activity... for more than 15 minutes my network was going crazy. I cant believe no bitdefender engineers care about this issue.

  • Do they know how to fix this issue?Cause I'm not sure about that?


    This is embarrassing.

  • FWIW, I don't have this problem with any flash sites I have come across.


    Bitdefender Internet Security - Build: 17.26.0.1106

  • After such a slap in the face from Christian after 4 years of jerking around, there really is no other recourse but this:


    I will actively dissuade anybody and everybody I know who owns a PC, tablet or a smartphone from ever using any of your crap products. If I can get them to switch to your competitors' paid products fine; if not, I will buy those people Kaspersky, ESET, Norton or other licences from my own pocket or at least install them avast.


    I will go out of my way to thoroughly comment on your disgusting business practices (shady auto-renewal), programming incompetence (fin_wait_2) and horrible support (Christian and Georgia jerking us around for years) in every article, blog post, forum thread or subreddit I come across which mentions Bitdefender or AV security business in any way.


    Telling you people to be ashamed of yourselves would sadly be without result, as you have shown us plenty so far that you have no decency whatsoever. You're beyond shaming, companies like this should be fought against by any means necessary.


    You Bitdefender employees are dishonest, amoral, incapable and beyond saving. Simply put, you are trash.

  • I uninstalled your software till solving this annoying issue ... but the weird thing I got is this :


    I installed AVG premium security 2014 as substitute but I found that same issue still exist !


    (my internet speed was fully occupied when streaming video and walking around it then closing the tab or browser or even starting download a link and pause or cancel it).


    I was surprised !!!!! then I guessed that it may be my pc issue or bitdefender left some traces that still control my connection behavior !!! I decided to search around to investigate this issue till I got headache and finally decided to rest and test another security solution just to make sure ..


    I moved to ESET smart security 7 and guess what !! all my connection issues have been solved I don't know what was wrong but it seems your product and AVG are using same technology that conflict with windows ! or something I don't know! I hope this help your developers figure out the issue and solve it as soon as possible.


    Iam now running ESET smart security 7 and for more security and testing I installed zemana antilogger 1.9.3.525 and everything till now looks fine.


    I hope this help your developers in this weird issue :blink:

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