SAFEPAY WILL NOT ALLOW INTERNET BANK LOGIN

Bobdogator

Hello. I am up to date with Bitdefender. However, I just updated to windows 11 about a week ago. Since then, one of my bank sites I use on Safepay, will not open the login screen. Safe pay very briefly opens it and then creates a new screen saying :

""Internet Banking

Now opening a new window for Internet Banking....

If Internet Banking doesn't open in the new window, please try the link below

Internet Banking"'

Then nothing happens. Yet other secure sites, including banks, on my safepay have no issues, just this one bank. The domain is entered correctly.

Alexandru_BD

Hello @Bobdogator,

Based on your description of the situation encountered, I would recommend contacting the Technical Support Teams, as more information might be required to troubleshoot this. You can get in touch with our engineers by choosing one of the contact channels available here:

https://www.bitdefender.com/consumer/support/help/

Choose from the available contact channels, chat, phone and email/ticket. Chat would be the fastest way to reach them.

Let us know how it goes.

Regards