No internet connection after VPN connected 😕

Letushka

Hello! I have had this issue on my laptop running on Windows: every time the Bitdefender VPN is connected, the internet connection is lost. Why? What should I do? Thank you!

Gjoksi

Hello.
You should contact Bitdefender Consumer Support by chat, telephone or e-mail:
https://www.bitdefender.com/consumer/support/help/

Chat is the fastest way to get in touch with Bitdefender Consumer Support.

Select: How to's & Troubleshooting Bitdefender products -> Troubleshooting -> Bitdefender Premium VPN, click on Contact Support in the black box and then click on Chat 24/7.
NOTE: Bitdefender telephone support is not toll-free!
Regards.