[resolved]2011 Antivirus Pro Help

Marvo
Marvo
in Installation

Hello. Just purchased BItdefender Antivirus Pro 2011. My problem is the start up cd doesn't start.


When I look in My Computer to start the cd rom it says insert cd.I reinsert cd, nothing happens.


It seems it cant be read. The TuneUp Utilities disc that came with it starts up. Any help apprciated.


Thanks ,Marvo49

Comments

  • Unknown
    Unknown

    Hello Marvin,


    I have received your PM and created a ticket on your behalf. Please check your email address associated with your forum account for further details.


    The issue was due to a faulty CD. My colleagues from Sales will provide you with the details on how to replace it.


    Case resolved, topic closed.


    Best regards,

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