Update Internet Security 2011


I am unable to update...the following error occurs:

"An error occurred during the update (-100). If problem persists, please check our online support etc..."

Please help me, been struggling for quite a while! And my parental control does not work...maybe its because I didn't update.




  • Hi Spannie,

    I have created a ticket on your behalf and sent you instructions via email on how to start troubleshooting. Please check your email associated with your Forum account and send me the requested information. Note that your open Ticket ID is 201104181006049.

    Thank you!

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