Bitdefender Internet Security And Malwarebytes 2011

TheArfen
TheArfen
edited June 2011 in Update

Can you possibly tell me why,


bitdefender internet security is blocking malwarebytes from updating now?


never had any problems before, so what has changed in bitdefender ?


so as a result i am not using bitdefender again until i find an answer to this problem,


i have removed it from all 11 of my computers.


i like to use a product that works with malwarebytes not against it.


anything you can tell me would be helpful,


hopefuly i can get an answer and put back bitdefender.


and hopefuly subcribe to the 2012 version.

Comments

  • nikki605
    nikki605 ✭

    Since you are using BDIS, try disabling the firewall to see if it updates. I am curently on a free hotel wi-fi network and Malwarebytes updated just fine. I use BDAV Pro which doesn't have the firewall.


    post-35640-1307359893_thumb.jpg


    Malwarebytes had successfully updated to the latest program version which is why my screen shot shows that I have the latest database version.


    Do you get an error message? If so, please post a screen shot.


    Regards,

  • TheArfen
    TheArfen

    [@ 'nikki605' date=Jun 6 2011, 12:36 PM' post='112739]


    i reloaded a computer with a fresh install of windows 7 then bitdefender internet security 2011,


    then loaded malwarebytes.


    malwarebytes will not update.


    if i put the mbam.exe in to the games list then it will update.


    took it off the games list


    then if i turn off the anti virus it will then update.


    both ways are very strange..


    firewall on or off has no effect on the ability to update malwarebytes.


    .

  • rootkit
    rootkit ✭✭✭
    edited June 2011

    Hello TheArfen and welcome to BitDefender Support Forum.


    Please try the following and see if it helps.


    Setting Rules for Malwarebytes' Anti-Malware in BitDefender 2011 Products(Internet Security and Total Security):


    1. Open BitDefender
    2. Click Options and select Expert View


      In Expert View,

    3. Click on Firewall on the left, then click on Programs
    4. Click on Add Rule and make 2 rules: one for mbam.exe and one for mbamservice.exe


      post-9374-1307435613_thumb.jpg


    On my test PC, the update for Malwarebytes' Anti-Malware 1.5x Pro(trial) is working just fine.


    Regards,

  • TheArfen
    TheArfen

    [@ 'Cristi B.' date=Jun 7 2011, 09:14 AM' post='112808]


    i am not an idiot noob.


    i do know how to use a firewall


    and i have already said what the problem is and what is happening.


    i do not need instructions on how to use the firewall.


    thanks for your help


    but it looks like you are the idiot noob here.

  • Cristi Raducu
    Cristi Raducu

    Topic closed.


    User banned for insulting the moderating team.

This discussion has been closed.

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