Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Registration Key Reject As Already In Use

Trebor
Trebor
in Registration

At the point where the registration key is required it is not accepted. The message is that the key is already in use. At this point internet access has been lost so there is no option to continue with registration. The only way to regain internet access is to use Windows restore to restore point created before installation started. Can you assist with the registration key and advise how to restore internet access that is lost during the installation of bitdefender.

Comments

  • rootkit
    rootkit ✭✭✭
    edited October 2011

    Hi and welcome to our forums.


    Sorry for delaying our answer. You were contacted these days by one of my colleagues from Costumer Service.


    Is everything OK now?


    Thank you.

  • kosay85
    kosay85

    I have BD Internet Security and licen end , I buy BD AV Pro


    I have mistake when I inter new licen into old version (licen for BD AV Pro to BD Internet Security)


    so I uninstall BD Internet Security and install BD AV Pro and when I inter licen to correct prudect (licen for BD AV ) message shown key in use !!!!


    what I can do ?

  • George R.
    George R.

    Hello kosay85,


    In case issue persists, I have sent a PM asking for more details.


    Looking forward to hearing from you.


    Thanks!


    George

  • kosay85
    kosay85

    OK


    as soon as possable I will put screen shoot

  • rootkit
    rootkit ✭✭✭

    Hi


    The conversation will continue via PM/email.


    Thank you.

  • kosay85
    kosay85

    the problem has been ended


    I regist BD and create Account in my.bitdefender.com


    so Bitdefender accept licen and be vaild for 365 day


    thank you

  • nikki605
    nikki605
    the problem has been ended


    I regist BD and create Account in my.bitdefender.com


    so Bitdefender accept licen and be vaild for 365 day


    thank you


    Thanks for letting us know. :)


    I will close this topic as resolved.


    Regards,

This discussion has been closed.

All Time Leaders

Categories

Defenders of the month