Bitdefender Is 2012 Settings Revert To Default After Reboot

dr_andy
dr_andy
in General

Hi guys,


I have a problem with Bitdefender internet security 2012 settings, settings like automatic laptop mode, anonymous usage reports, rescan quarantine after virus definition update & submit quarantined files for further analysis all revert back to default values after rebooting the laptop...


I have contacted Bitdefender customer care [Ticket ID:201111171024999], & I have repaired the installation like they said & even used the bit defender products uninstaller & performed clean install after cleaning the registry but still have the same issue..


Any other ideas??

Comments

  • irhobby
    irhobby

    the same here...


    The problem with the "anonymous usage reports ON/OFF" I believe it's left intentionally to collect data from users ... Bitdefender shouldn't collect any kind of data without users permission. So this way this is a tricky one that this option it's not working....


    Also this problem it's from August as I read from others posts and it's a known one.

  • rootkit
    rootkit ✭✭✭

    Hi guys :)


    Please follow the steps explained in the article below and send me via PM the generated log file:


    http://forum.bitdefender.com/index.php?showtopic=29927


    If you were already asked to generate the log file, disregard the message above and just post the ticket ID.


    Thank you.

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