Please Post Here The Bugs You Found In The 2008 Line

In my understanding, the files in quarantine should be encrypted and therefore harmless. To have a quarantined file requesting access to the internet is definitely not the idea of the quarantine and something is wrong.

I was thinking the same thing. And I am hoping someone could try to repeat this and see if they get the same results. If so then maybe it is a bug in quarantine that could be addressed.

Clicking on the system tray icon and clicking "Exit" just makes the icon disappear, it doesn't make BD shutdown. I just clicked "Exit" and tried to download an eicar test file and BD gave an alert.

Adding a "Disable Protection" instead of "Exit" option to the system tray icon along with the menu to ask how long you would like it disabled would be really helpful.

All these issues, are all of you Beta testers or did you pay or upgrade to 2008? I find it very disturbing that 2008's beta testings seemed to be very short. Correct me if im mistaken but I saw 2008 talked about one day and then on the market the next. Av 10 is great and could have lasted till the end of the year which would have allowed beta testers to report more bugs and make 2008 more reliable. I for one will not go to 2008 untill 2009 comes out. Maybe by then 2008 will be reliable.

Hello

That is a security measure so BitDefender can't be disabled easily. You have the option to disable the realtime protection for a desired time.

But I agree that it's a good request for adding that feature also in the tray menu.

Best Regards

Niels

I can appreciate the security aspect, but I don't understand why "Exit" is even an option if all it does is make the system tray icon disappear. Having it there gives the impression that it's supposed to shutdown BD as is the function of clicking "Exit" with other programs.

Guess it's not a bug then.

Cheers

They used to have it in the previous version, but it's gone now. Not Shut Down but Disable antivirus protection.

I noticed a few bugs and a serious bug happens since 3-4 days ago.

First sometimes (1 of 20 reboots) it takes 2-3 mins to load the windows sidebar, it looks like that sometimes when bitdefender startups something gets messed up. I dont really know what messes up, seems that bitdefenders loads to early sometimes and my system hangs for 2-3mins.

But since about 3-4 days I get a very bad error message about vsserv.exe. A own bitdefender error window pops up and asks me to send the information, but when I click on next then I get the error that the information couldnt be send. Also my system becomes very instable after vsserv.exe crashed and I have to press the reset button cause everything hangs and I'm not even able to press the reboot button in windows anymore. This happens in 1 of 10 reboots.

I'm using BitDefender Antivirus 2008 unter Vista Business 64bit on a intel core 2 duo with 4 gb ram and a 750gig harddisk.

Firewall in 2008 causes emails in college webmail (accessed from home PC) to freeze (won't open). When firewall is disabled mail operates fine. Had no trouble with this webmail when I used V10

Annette

The update process is stuck at Installing Updates. Also, notice the Last Checked date. When I took that screenshot it was September 13th, 8:45am. So BDIS had not try to update itself since then, it is truly stuck.

Trying to stop/start the service completely hang the process and only a computer reboot would fix it.

The logs says Update success, but obviously something went wrong since it won’t come out of the Updating process.

Hi.. BitDefender 2008 Vsserv.exe service failed on my Vista 32 Bit.

Can Bitdefender come out with a working product????

I was tested my Vista with Trend Micro PCcillin with no problem.My friend using Dell bundled with McAfee has no issues but it seems only Bit Defender is facing hangs up and crashes.

I had problems with my Bit Defender 10 on my Vista and i was hoping the 2008 release would resolve all the bugs but it seems something so fundamental it cant get right...

The log file from Windows Reporting is attached below :

Product

BitDefender Security Service

Problem

Stopped working

Date

9/28/2007 6:52 PM

Status

Not Reported

Problem signature

Problem Event Name: APPCRASH

Application Name: vsserv.exe

Application Version: 11.0.0.272

Application Timestamp: 46eea418

Fault Module Name: RPCRT4.dll

Fault Module Version: 6.0.6000.16386

Fault Module Timestamp: 4549bdab

Exception Code: c0000005

Exception Offset: 00024b33

OS Version: 6.0.6000.2.0.0.256.1

Locale ID: 1033

Additional Information 1: 410a

Additional Information 2: b06d4eafec305a728c5559a06908b577

Additional Information 3: 2ae2

Additional Information 4: 5e4a27a85e9e271ea6898da856f55754

I use IS 2008 and everytime i start my xp32bit the windows security says that bitdefender virus scan is disabled and your comp. might be in risk. This message comes from icon tray and stays for 10 sec. then gone. I beliwe its the same error as MarcelF wrote but the question is... is it true? that for this 10 or more sec. no virus protection is active.

Looks like bitdefender starts too late after internet connection and so on...

Everything else works as i did hope

bitdefender 2008 always crash and need to reboot......

always have Runtime error! C:\Program Files\BitDefender\BitDefender 2008\vsserv.exe

BitDefender does not creates any Scanlogs

Olli

Hello Olli

Did you already pressed on the events button which you can find on the BitDefender Security Center screen? There are the logfiles stored. To view them double click on them.

Best regards

Niels

Look please the attachment explain strange log files and help if possible.

Thank you.

Vitaly.

vsominsky04@yahoo.com

/applications/core/interface/file/attachment.php?id=814" data-fileid="814" rel="">Improper_LOG_FILE.doc

Hello vitaly

I will report this. You are right about the scan settings that are used. When you unchecked or checked items did you always pressed on ok ? I will verify if my settings are correct displayed in the scan report. Try to create a user made scan task with the settings and see if now the settings are being displayed correctly.

Best regards

Niels

Hello vitaly

I will report this. You are right about the scan settings that are used. When you unchecked or checked items did you always pressed on ok ? I will verify if my settings are correct displayed in the scan report. Try to create a user made scan task with the settings and see if now the settings are being displayed correctly.

Best regards

Niels

Hi Niels,

I changed setting in the full scan but the situation with log file is the same...

Please look at the attachment.

Vitaly.

/applications/core/interface/file/attachment.php?id=819" data-fileid="819" rel="">Full_customized_and_log.doc

Hello vitaly

You are right I've contacted someone. But when you take a look you will see an amount displayed of the scanned registry keys even while under source options no is displayed.

Best regards

Niels

Hi Niels,

How to know about further developments and improvements?

Thanks.

Vitaly

No more bugs in Av 2008?

Scheduled tasks do not run. I made an entry here:

http://forum.bitdefender.com/index.php?sho...mp;hl=scheduler

I'm using Windows XP SP2 on three computers. On two of the computers, BitDefender Antivirus 2008 appears to be working. On the third, I continually get a message about VSSERV aborting. Also, the computer stops responding for a long time at the same time that I see the message. Because of that I've had to completely uninstall the program.

I also have one Windows 2000 SP4 machine running BitDefender, but the Anti-Phishing toolbar does not appear in Internet Explorer. The check mark option is there, and checked, but the toolbar never appears. The display on that computer is set to 800 x 600. At that resolution, buttons on some of the BitDefender windows are cut off at the bottom of the screen. I can't resize the windows (the program creates fixed size windows). As such, I can't get to some of the features of the program. I have to change my screen resolution to 1024 x 768 which is distorted on the monitor, change settings and then change the screen resolution back again.

I bought 5 licenses for the program and now it looks like I'll only be able to use three of them. I was using a more expensive Antivirus program from a company that offered no support. I switched because of problems with bugs, and now I feel foolish because I'm having more problems.

I add items to the White List in the AntiPhishing toolbar and they don't display in the list.

If I try to add something that I added previously it says that it's already in the list, though it doesn't display any sites in the list. How can I delete entries from the white list if it doesn't display?

I'm using Windows XP and Internet Explorer 6.

I am having a problem with the scan window. It does not minimize to sys tray, even though I have specifically checked that it should. I have fully described the issue here.

Cheers,

--WebDunce

Since the White List does not display in the AntiPhishing tool bar here is an alternate way to view and delete entries from the White List.

Open the following file with Wordpad.

C:\Documents and Settings\USERNAME\Application Data\BitDefender\Desktop\Profilesapconf.xml

Replace "USERNAME" with your actual user name.

You will see entries like this.

<acl id="allowed sites">

<ace type="string" id="0" active="1">website1.com</ace>

...

<ace type="string" id="0" active="1">websiteN.com</ace>

</acl>

The "website1.com" and "websiteN.com" will actually be the web site URLs that you added to the White List.

To remove an entry, delete the entire line that contains "<ace" and "</ace>".

Adding entries to the White List can be done manually, but the add functions of the toolbar do work correctly. You just can't see what was added. If you try to add something already in the list the tool bar will display a warning message, so you can always try to add something if you aren't sure that it's in the list.

I've got to reinstall it because it dooesn't start with Windows and i selected that Bitdefender starts when windows starts.... " /> :rolleyes: <_<

PS:I forget to tell that I am using Windows XP SP2 32 bits...

-

I'm using BitDefender Total Security 2008, trial.

Bug that I found ;

Duplicate Finder : I selected 5 or 6 folders and then number of scanned items are 25282. But it never stop "grouping". It doesn't work !

Thanks.

I can't install the program,how to solve this problem?

thanks for help!