Bitdefender Total Security 2013 Disaster..

Hi


I installed BTS 2013 trial on my Windows 8 Enterprise system.


When i reboot the screen is black and i can only see the mouse pointer..


After uninstalling BTS,windows works normal again,so the problem is located.


I have saved logs with autoruns.Who will look at them or help me ?

Comments

  • Hi


    I installed BTS 2013 trial on my Windows 8 Enterprise system.


    When i reboot the screen is black and i can only see the mouse pointer..


    After uninstalling BTS,windows works normal again,so the problem is located.


    I have saved logs with autoruns.Who will look at them or help me ?


    Ok,going to send a report to you Christian.No need to answer this one :rolleyes:

  • Hi :)


    Please follow the steps explained in the article below and send me via PM the generated log file:


    http://forum.bitdefender.com/index.php?showtopic=29927


    If the file is too big to attach it, upload it on


    http://www.sendspace.com


    or


    http://www.mediafire.com


    and send me a PM with the download link.


    If you were already asked to generate the log file, disregard the message above and just post the ticket ID.


    Have a nice day.