More Installation Troubles

Bfifty2
Bfifty2
in Installation

So, after purchasing BD 2013 as a download with a backup CD, I was unable to get BD to install with the download installer. I am having the Cannot connect to the internet issue with the download application. After a phonecall to BD they send me an email with a download link that doesn't work.


So what are my options now?


Dowload link that DOES NOT work is here


http://download.bitdefender.com/windows/de...ts_2013_64b.exe

Comments

  • Bfifty2
    Bfifty2

    Just to reiterate, the DL links in the forum/provided by BD customer support to no work

  • columbo
    columbo ✭

    Hi Bfifty2, and welcome :)


    Maybe try the full offline download, and see if you can get it to run from there. Right click on the download, and run as admin, and when it wants to look for an update during the install, deny it, and see if it works that way. http://forum.bitdefender.com/index.php?showtopic=35494


    Let us know how it goes :)


    Columbo

  • Bfifty2
    Bfifty2
    Hi Bfifty2, and welcome :)


    Maybe try the full offline download, and see if you can get it to run from there. Right click on the download, and run as admin, and when it wants to look for an update during the install, deny it, and see if it works that way. http://forum.bitdefender.com/index.php?showtopic=35494


    Let us know how it goes :)


    Columbo


    Hello Columbo. Have you tried the links recently? They don't work. I am trying to download TS 2013 64bit

  • werby3
    werby3

    Hello


    All downloading links works fine here and never stops working.


    Regards!

  • columbo
    columbo ✭
    Hello Columbo. Have you tried the links recently? They don't work. I am trying to download TS 2013 64bit


    Hi Bfifty2, I just tried the link with no problems in downloading it. Could you try a different browser than what you're using, and see if that works.

  • Bfifty2
    Bfifty2
    edited November 2012
    Hi Bfifty2, I just tried the link with no problems in downloading it. Could you try a different browser than what you're using, and see if that works.


    Cheers guys, I switched browser, which didn't work, so I switched Internet. I guess my netgear router has an internal firewall which stopped the download from the link.

  • columbo
    columbo ✭

    Nice investigative work Bfifty2 :) Thanks for letting us know what resolved it for you.


    If you have any other follow up questions, be sure to let us know. You can also click on my siggy for the downloadable manual, or click the Help & Support/BD Help, in the right corner of the BD console for that information, which can also be viewed offline.


    Cheers :)


    Columbo

  • rootkit
    rootkit ✭✭✭

    Hello :)


    I double checked the kits from our servers and they function properly.


    Let me know if you have other questions.


    Thank you!

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