Can't Start Auto Access Scanning Or Safebox Auto Sync

Hello, i don't know it might be wrong section.

I was playing league of legends, after match done my computer is down with blue screen. After i reboot the computer bitdefender is not more working.

I already sent logs/reports to Christian but he said i can't help via pm, anyway he also said don't share any information about you like license key or email.

I registered to here with same email on my bitdefender so support team can check i still have 348 days

Any suggestion?

Thanks.