On-access Scanning Disabled

docfxit
docfxit
in Antivirus

I have installed Bitdefender Antivirus Plus. It has one issue to fix. The issue is on-access scanning disabled. When I try to fix it it says failed.


How can I fix it?


I have run a support tool. It's at http://www.sendspace.com/file/tfdh12


XP Pro Sp3 32bit


Bitdefender Antivirus Plus 2013


No other security programs are installed


I have Uninstalled a bunch to get this installed


AND 1.67 Ghz 1.75gb of ram


Thanks,


Docfxit

Comments

  • docfxit
    docfxit
    I have installed Bitdefender Antivirus Plus. It has one issue to fix. The issue is on-access scanning disabled. When I try to fix it it says failed.


    How can I fix it?


    I have run a support tool. It's at http://www.sendspace.com/file/tfdh12


    XP Pro Sp3 32bit


    Bitdefender Antivirus Plus 2013


    No other security programs are installed


    I have Uninstalled a bunch to get this installed


    AND 1.67 Ghz 1.75gb of ram


    Thanks,


    Docfxit


    I have done a repair & re-boot. It didn't fix the problem.


    I have done an Uninstall with Total Uninstall. I ran BitDefender_Uninstall_Tool. & A re-boot.


    I have downloaded a new copy of Bitdefender Antivirus Plus downloader.


    I have installed Bitdefender Antivirus Plus. It had one fix needed. It said it needed a re-boot.


    After re-booting it gets stuck on the Windows XP screen.


    I can re-boot with Last known good configuration.


    What is hanging at the windows XP screen?


    Thanks,


    Docfxit

  • docfxit
    docfxit

    Faulting application vsserv.exe, version 16.26.0.1742, faulting module ntdll.dll, version 5.1.2600.6055, fault address 0x00010ede.


    Faulting application vsserv.exe, version 16.26.0.1742, faulting module IMSecurityAL.dll, version 0.0.0.0, fault address 0x00001f1d.

  • docfxit
    docfxit

    I Uninstalled Google Crome and had it running for a minute. It was doing an update. After the update finished it gave me a BSOD Stop: 0x0000008e


    It is creating a dump. Would you like to see the dump?


    Thanks,


    Docfxit

  • docfxit
    docfxit

    After a re-boot it looks like it's running fine.


    On the main screen I turned off Antiphishing, In settings, Antivirus, On-access scanning, Modify, Traffic Scan, I unchecked Scan HTTP traffic, In Actions, I checked Move files to quarantine. On the home screen I selected Update now.


    After the update it said it required a re-boot. I re-booted the PC. I turned on Antiphishing, and put a check in Scan HTTP traffic. I re-booted. It appears to be working.

  • Georgia
    Georgia ✭✭✭

    I'm glad that everything is back to normal. I declare this topic closed.

This discussion has been closed.

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