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Bitdefender Ts 2013

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XiRw
XiRw
in General


i am using bitdefender 2013 total security trial. It has detected threats which are clean such as Intel Rapid Storage .exe files and graphics drivers. I searched detected files in "Events" but i can not do anything to tell bitdefender that it is clean . What to do?? I also went to "quarantine" tab to recover them but none of the files detected were present there.


What should I do?

Comments

  • XiRw
    XiRw
    Options

    Are people too stupid here that they can't answer a simple question?

  • werby3
    werby3
    Options

    ...It depends on the question... :rolleyes:

  • antikythera
    antikythera ✭
    Options

    hello, you need to add them in TS settings to the antivirus excluded processes list. make sure the allow radio button is selected. then restart and they should work fine without any further warnings.

  • werby3
    werby3
    Options
    ...and they should work fine without any further warnings.
    ...doing their job undisturbed, if they are infected... ;)
  • antikythera
    antikythera ✭
    edited July 2013
    Options

    yeah okay however, when the files are scanned as clean, trusted by the user, haven't been modified. they can still generate an FP blocking them from running without quarantining them. they then do need adding.


    In my own systems similar blocked Intel, Asus and ATI driver components on all my machines wouldn't function until I added them to that list. a full system scan from my previous antivirus, bitdefender, mbam all found no problem with them.

  • werby3
    werby3
    Options

    That's true and THX.


    My question is: Is there such a stupid user who cannot find "Exclusions" while tries an AV? :o

  • XiRw
    XiRw
    Options
    That's true and THX.


    My question is: Is there such a stupid user who cannot find "Exclusions" while tries an AV? :o


    Thats nice really. :) I am from Toms Hardware and somebody posted this question on the forum with no replies and since I dont use BD and he didnt know how to add it to the exlusions since it was missing I went out of my way to help him so I sent the same exact question here looking for a more direct answer but I get this


    @antikythera Thanks for your help

  • columbo
    columbo ✭
    edited July 2013
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    Hi XiRw :)


    I did see your post the other day, but took it to imply that you had already followed these steps, to recover the files, and that they were hopelessly gone. If that was the case, antikythera had the right idea in re-downloading or re-installing the files and adding them to exclusions.


    I think your post #2 may have left you a bit open for some "feedback". We are normally more cordial here, so please don't let this reflect on the Bitdefender forum as a whole, and your impressions of it.


    By the way, Toms Hardware is an excellent site, I have learned a lot from their reviews, and forum :)


    Kind regards,


    Scott

  • werby3
    werby3
    Options
    Are people too stupid here that they can't answer a simple question?
    It's not your home here.


    Kisses!

  • XiRw
    XiRw
    Options
    It's not your home here.


    Kisses!


    Im glad because Toms Hardware has a better class of people than the ghost town here.


    Kisses!

  • werby3
    werby3
    edited July 2013
    Options
    Are people too stupid here that they can't answer a simple question?
    Im glad because Toms Hardware has a better class of people than the ghost town here.
    OBVIOUSLY <img class=" />


    It's not your home here.
    I didn't mean your home page. I meant your house.
  • coolcool1227
    coolcool1227 ✭✭✭
    Options
    Are people too stupid here that they can't answer a simple question?


    No comments, experience yourself . :rolleyes:

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