This is a silly question, however I have no idea how I view open support tickets so I can close it (I resolved the issue). I have tried every possible button/option on the website.
Last time I had to close a support ticket I just replied to the email and asked them to close it as solved.
Rich Text Editor.
To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph.
An inline formatting menu will show up when you select text. Hit tab to get into that menu.
Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.