Promised 16 Months, Actually Only Got 12
i recently signed up for a a further deal on Bitdefender after umming and arring whether i was going to continue with BD and so contacted customer services and was offered a deal based on the time i have been with you guys and various other things.... so i took the offer and have only been given 365 days (12 months) and not the agreed 16 months. I have contacted customer services and receive no reply. 
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Comments
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Hello Bluetooth,
Nothing can be done on the forum with the exception that someone from Bitdefender sees this and follows it up. If you contacted BD Support you should have had an automated reply with a ticket number, if so please post that reference as it will help them to look up your problem.
Sorry not to be of more help.
Ro.0 -
Hello Bluetooth,
Nothing can be done on the forum with the exception that someone from Bitdefender sees this and follows it up. If you contacted BD Support you should have had an automated reply with a ticket number, if so please post that reference as it will help them to look up your problem.
Sorry not to be of more help.
Ro.
you know what i have tried and tried, the ticket number is 20141208181000010 -
you know what i have tried and tried, the ticket number is 2014120818100001
I purchase a lifetime license. So I save money for yearly fees. It is a better deal0 -
Hi bluetooth,
I can see that the ticket 2014120818100001 was resolved in your favor 5 weeks ago.
Should you have other questions or concerns related to your Bitdefender license key please reply to my colleague last email or send us an email via this platform:
https://www.facebook.com/bitdefender/app_268724459959771
Thank you!0
