Update Error -2002)

Hello,


This is my first topic so please excuse me if I do anything wrong or do anything against forum rules.


I am using Total Security 2015. I have been trying to update it -with my 64 bit Windows 8 laptop- for last 2 days but I always get same error code and cannot update it. Error code is -2002).


How can I solve it ?


Regards

Comments

  • Hello,


    This is my first topic so please excuse me if I do anything wrong or do anything against forum rules.


    I am using Total Security 2015. I have been trying to update it -with my 64 bit Windows 8 laptop- for last 2 days but I always get same error code and cannot update it. Error code is -2002).


    How can I solve it ?Regards


    Hi gambeha,


    Welcome on the forum!


    A possible cause there:


    error 2002


    another possible cause:


    Laptops are usually sold with softwares we need more or... less


    We need one and only one firewall


    one and only one antivirus


    Check and deinstall any other antimalware soft


    Regards,


    L.

  • Hello,


    This is my first topic so please excuse me if I do anything wrong or do anything against forum rules.


    I am using Total Security 2015. I have been trying to update it -with my 64 bit Windows 8 laptop- for last 2 days but I always get same error code and cannot update it. Error code is -2002).


    How can I solve it ?


    Regards


    Hi,


    Thank you for your kind answer.


    I did try all you said but still no good.


    Is there any different solution ?