64-bit Detection (total Security 2016)

trololo156

September 2015 in Install & activation

The auto installer cannot detect that i have a 64bit OS (Win 8.1) and keeps telling me to download the 64bit package

But it's all automatic. What can i do?

Thanks

0

Comments

• 

  Rohugh ✭✭

  September 2015

  Hiya,

  
  This has come up before and Georgia posted a solution here -

  
  http://forum.bitdefender.com/index.php?s=&...st&p=232470

  
  Basically you should run the Bitdefender Uninstall Tool in Windows safe mode and then try the installation again.

  
  Ro.

  0
• 

  trololo156

  September 2015

  Problem SOLVED

  
  Thank you for your quick reply

  
  note that i hadn't found the other topic as i searched only in 2016 forum, so thanks

  0
• 

  Rohugh ✭✭

  September 2015

  I am glad Georgia was of help.

  
  Ro.

  0

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