Wallet Problem On Chrome After Installation Win10

fazoon01 · June 2016

Yesterday after my computer made update from win7 to win 10 i have issue with wallet, and when i point on wallet icon i get notification "Bitdefender wallet is off" and there is no option to turn it on. i try to reinstall wallet and nothing happens, all other parts of BTS 2015 work fine.

Chrome is Version 51.0.2704.79 m

Bitdefender Wallet is 18.21.5

Windows 10 home edition 64-bit

thanks in advance

Sorin G. · June 2016

Hello Fazoon01,

I noticed that you are using a old version of Bitdefender,

Since you upgraded to Windows 10 your Bitdefender build might not be Windows 10 compatible.

I would advise exporting the Wallet and upgrading to Bitdefender 2016.

http://www.bitdefender.com/support/how-to-use-the-bitdefender-2015-wallet-1308.html

You can upgrade for free by following the guide bellow.

http://www.bitdefender.com/support/how-to-upgrade-for-free-from-an-older-version-to-bitdefender-2016-1479.html

Wallet Problem On Chrome After Installation Win10

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