Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Inaccurate active device count
After installing BDAV 2017, the device count showing at my Bitdefender Central is incorrect. I am only using Bitdefender to protect two devices, however, Bitdefender Central shows I am protecting three devices. Under My Devices, there are two devices showing but the count under My Subscriptions shows three devices.
0
Comments
-
Hello,
Your subscription has now been refreshed. Should show the proper number.
Let me know if the issue persists.0 -
Correct number is showing. Thank you!0
