Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Bitdefender GUI not showing up
Hi, I installed BitDefender on my PC, but I can't open the GUI. The BD Tray icon is gray and after I click on it, a window shows up saying "Bitdefender Sign in". So I typed in my BD account email and password, and then I clicked on "Sign In". But the tray icon is still gray and when I click on it, the "Sign in" Window shows up again. Pls help. (Sorry for my bad english).
Tagged:
0
Comments
-
Hello,
This sounds like a corrupted install. I would recommend using the Bitdefender Uninstall Tool to clean the machine and do a fresh reinstall http://www.bitdefender.com/uninstall
Should the issue persist please open a ticket with our support at bitsy@bitdefender.com and provide them with the logs from the Bitdefender Support Tool.0
