BD Wallet Plug-in

Diogenes2009
Diogenes2009
in General


Mozilla disabled BD Wallet Plugin about 30-40 minutes ago.  Reason being given users is Mozilla


is not able to activate the plug-in because BD is not supplying Mozilla with the required information.


When this happened before reason given users was BD had not supplied M with a valid Security


Certificate? Hey Forum. . .What is going on? If this is one of those "immovable objects, setting up


requirements for irresistible objects" the latter either cannot or will not meet, then users are going


to get/ are getting caught in the middle!


Comments please.  Solutions please.

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Comments

  • mitkos
    mitkos ✭


    I hope this is not the case and I wonder how is this possible. I hope for fast fix.

  • Ken
    Ken


    Same thing happened to me after upgrade to 2017 from 2016.

  • av3737
    av3737


    I opened an email ticket for this issue (after upgrading to BD Total Security 2017 the BD Wallet Addon is disabled in Firefox).


    If I receive a reply I'll post the answer here.

  • Rohugh
    Rohugh ✭✭


    Wallet works for me.  Firefox 49.0.2:  Windows 10 AU: BD TS 21.0.21.967.

  • av3737
    av3737
    edited October 2016


    14 minutes ago, Rohugh said:



    Wallet works for me.  Firefox 49.0.2:  Windows 10 AU: BD TS 21.0.21.967.



    Strange, I'm also on Windows 10, Firefox 49.0.2, and BD 21.0.21.967. If I go to Tools - Add-ons it says "Bitdefender Wallet could not be verified for use in Firefox and has been disabled".


    No reply to my email ticket as yet.

  • sebastian05000
    sebastian05000


    2 hours ago, av3737 said:



    Strange, I'm also on Windows 10, Firefox 49.0.2, and BD 21.0.21.967. If I go to Tools - Add-ons it says "Bitdefender Wallet could not be verified for use in Firefox and has been disabled".


    No reply to my email ticket as yet.



    Before i had that issue but i updated bitdefender and it activated again in my firefox 49.0.2

  • av3737
    av3737


    5 hours ago, sebastian05000 said:



    Before i had that issue but i updated bitdefender and it activated again in my firefox 49.0.2



    What build of BD are you at? Mine says 21.0.21.967 and "Up To Date" and wallet still disabled in Firefox.

  • sebastian05000
    sebastian05000


    On 10/30/2016 at 2:47 AM, av3737 said:



    What build of BD are you at? Mine says 21.0.21.967 and "Up To Date" and wallet still disabled in Firefox.



    the latest one 21.0.21.967 i did put photos on my previous post but idk why it didn't get uploaded

    Screenshot (88).png

  • av3737
    av3737


    I'm still at build 21.0.21.967 but today the BD Wallet add-on is no longer disabled.

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