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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Error (-11) preventing update
I have a subscription for Bitdefender for Mac.
As of today, my programme has stopped updating, and has been giving "Error (-11)" each time.
It tells me to contact support, but that's not very helpful because the support email and chat functions on the Bitdefender website don't appear to work properly!
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Comments
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I just had the same problem. I changed my wifi-connection (I have two different) and it now it worked. I think it's a network connection problem. If you only have one try using your phone's connection instead (maybe non-wifi).0 -
Hello,
Thank you for reporting this issue.
It was a temporary glitch that got resolved. We apologize for the inconvenience.0
