Total Security 2017 Autopilot On/Off and Windows permissions


The product turns auto-pilot off anytime it feels like.


And recently for most of my software's when I try to save an error message pops stating "You don't have permissions to save in this location. Would you like to save in Vandan(windows username) instead.Contact admin to obtain permissions ." Refer the image


I think both the issues came with updates because initially none was there

permissions.png

Comments


  • Hello,


     


    Please contact our support team via bitsy@bitdefender.com with the logs from the Bitdefender Support Tool attached.


    https://www.bitdefender.com/support/How-to-generate-a-support-log--1168.html


  • Check first if you have the full control security option on the computer disks (right click on disk, Properties, Security,...). - If not, take the ownership of your disks - If there is no problems there, check if your C++ developing app. is added under RANSOM PROTECTION/Trusted applications. If not, add it. And let us know if it worked.