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dynupdate.noip.com blocked despite firewall settings


My  dynupdate.noip.com is blocked despite the relevant programs being set as safe in the firewall rules. This is an essential service for me which gives me a static Ip for my CCTV system.


In the notification are I receive notifications saying



Privacy threat blocked

one minute ago


Online Threat Prevention

An attempt to send your password unencrypted was about to occur on dynupdate.noip.com. We blocked the connection to stop your private data from being exposed and tampered w


I have also added the two relevant programs to the "advance threat detection" exceptions. 


I have raised a ticket but unfortunately customer Services don't seem to receive my emails and I have not had any help.





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