Bitdefender blocking access to my NAS


BD is blocking access to my NAS, at


https://192.168.1.100/admin/


The NAS uses self-signed certificate.  How do I add this exception to BD?


 

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  • Cosmin P.
    Cosmin P. QA Engineer ✭✭✭


    In the main interface, go to protection -> Online Threat Prevention -> Exceptions and add that webpage.


    Also, you could go to notifications -> click on the one that says that 192.168.1.100 has been blocked and click the "Add to exceptions" button.


  • This thread says that that should fix it https://forum.qnap.com/viewtopic.php?f=11&t=143526&p=685206


    However, I am still getting the following errors


    Firefox (ver 63.0.3): An error occurred during a connection to 192.168.1.100. Cannot communicate securely with peer: no common encryption algorithm(s). Error code: SSL_ERROR_NO_CYPHER_OVERLAP


    Chrome (70.0.3578.80): 192.168.1.100 uses an unsupported protocol.






    ERR_SSL_VERSION_OR_CIPHER_MISMATCH





  • I had the same problem.  



    Couldn't fix this same problem, disabled bitdefender firewall and turned on the Windows Defender Firewall for the time being.



    Chas


  • I have to disable "encrypted web scan" in BDTS to access my NAS. 


    I have added the IP address to the whitelist, but that wasn't enough.


  • As a follow up to my above post,



    I followed a suggestion by "boralex" in his Sept 18 post:



    Click on Protection

    In the "ONLINE THREAT PREVENTION" BOX,

    Click on "Exception"

    Then enter your network device address....

    Mine was \\SEAGATECLOUD3TB\

    Then Click the ADD Box


    Done



    That seems to be working for me for now.



    Chas



  • On 12/10/2018 at 5:17 AM, alokep said:



    BD is blocking access to my NAS, at


    https://192.168.1.100/admin/


    The NAS uses self-signed certificate.  How do I add this exception to BD?


     



    This is a known issue, and the only workaround at the moment is to disable Encrypted Web Scan.



    On 12/22/2018 at 6:14 PM, cthompgh said:



    I had the same problem.  



    Couldn't fix this same problem, disabled bitdefender firewall and turned on the Windows Defender Firewall for the time being.



    Chas



    This seems to be a different issue as it was working OK when you disabled the Firewall and not Encrypted Web Scan. 


  • Why doesn't adding exception work to avoid this?


    I hate to disable this safety feature for all web traffic.

This discussion has been closed.