Switching from Antivirus Plus 2020 to Total Security 2020
I have the Antivirus Plus 2020 (3 Win devices) subscription active until May 2021 and I want to switch to Total Security 2020 because of the extra features and Android devices it protects.
Does anyone know:
- If I choose the Total Security subscription will I pay the full fee? Which means cancelling out the Antivirus Plus (already paid 1.5 months ago) and paying for the Total Security one from scratch?
- If the only way I can benefit from the already paid service i.e. Antivirus Plus is to just switch to Total Security when the current one expires?
- If I should opt for the extra features and Android protection separately until current subscription expires?
Note: If the answer is Yes to all three questions, bummer.
Best Answer
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Here is how it works. For example, if you have a Bitdefender Antivirus Plus 2020 subscription for 365 days and you purchased Bitdefender Total Security 2020 for 365 days, on your account the subscription will be Bitdefender Total Security 2020 for 730 days.
If you need additional information, kindly drop an email to bitdefender support at bitsy@bitdefender.com
Response may be delayed due to less staff and covid19. Rest be assured, they will reply back asap.
If this helps, kindly mark answer as agree/ accepted
Regards
Flex
(Bitdefender beta tester 2019/ 2020)
Life happens, Coffee helps!
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Bitdefender Ultimate Security Plus (user)
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