getting this error Oops, something went wrong with your request. Error: invalid request parameters.

nyx
nyx
edited January 2022 in General Topics

so used windows back up recovery and well it did not go good , so bit diffender was uninstalled and i re installed it.

after that when i click on the application , it asks me for the sign up , after giving correct credentials i get this error

`Oops, something went wrong with your request. Error: invalid request parameters.`

interestingly i can sign up in a browser just fine , but can't sign up in the application , hence disabling my protection.


please help

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Comments

  • Flexx
    Flexx DEFENDER OF THE YEAR 2023 / DEFENDER OF THE MONTH ✭✭✭✭✭ mod

    @nyx

    Sorry for the inconvenience caused to you.

    Kindly have a look at this link : https://www.bitdefender.com/consumer/support/answer/17225/

    If your issue still persists, kindly drop an email to bitdefender support at bitsy@bitdefender.com

    Response may be delayed due to less staff and covid19. Rest be assured, they will reply back asap.


    If this helps, kindly mark answer as agree/ accepted

    Regards

    Flex

    (Bitdefender beta tester 2019/ 2020)

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)

  • Having the same issue.

  • Also having same Oops message. If I clear browsing history It lets me login. Annoying.