bdservicehost (Bitdefender Virus Shield) uses too much cpu
Hello,
This morning "bdservicehost (Bitdefender Virus Shield") started to use too much cpu ~30% permanently for 4 hours and until now.
Comments
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the same
for me too..
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Hi,
The only solution I found is to reboot my PC and after 24 hours the problem did not reappear.
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Hello,
I don't know if it can be useful, however even the Free version of Bitdefender uses a little too much RAM at rest.
In my opinion it should work to reduce RAM usage.
Nunzio ·
Bitdefender Plus, Windows 10 Pro-32 Bit, CPU Intel Core2 Duo T7500, RAM 4 Gb, ATI Mobile Radeon HD 2400
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I have been reading other posts about this because I've had the same problem. It appears to have been a problem for years. I switched to Bitdefender years ago because I had problems with Kaspersky and this has been rated very well. Now I am cut off and my zoom session with clients freezes as does my entire pc necessitating restarting.
I can't do this..this is my work.
Very disappointed. I followed any advice and still it's high. I will be looking for another software to use.
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Kindly have a look at below stated link
If the issue persists,
Kindly contact the bitdefender support by visiting https://www.bitdefender.com/consumer/support/ and on the basis of your product selected and type of issue you are facing you can get in touch with support representative either by email, chat or over a call.
If you choose email, you will get a ticket number on your registered email.
Generate below stated logs and attach it to the ticket number that you received on your registered email.
Generate bitdefender BDsysLog: https://www.bitdefender.com/consumer/support/answer/1922/
Generate bitdefender support tool logs: https://www.bitdefender.com/consumer/support/answer/1733/
Generate bitdefender connectivity logs: https://www.bitdefender.com/consumer/support/answer/9689/
If the generated logs are larger in size, you can upload the logs to google drive or we.tl (7days link validity for free users) or ask the support team to provide you with the online link & password of bitdefender cloud where you can upload the logs and share the upload link with the support team.
The support team will reply back to the same email within next 24-48 hours excluding weekends.
Regards
OMEN Laptop 15-en1037AX (Bitdefender Total Security) & Samsung Galaxy S22 Ultra (Bitdefender Mobile Security)
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