Account Privacy App

RomanC
RomanC
edited January 13 in Central & Subscriptions

Hi,

I tried to use the Account Privacy app. I added and email account to veiry if it, try to verify it but I never receive the email with the verification code.

I retried this a few times. Always the result: no verification email is received.

I added it a different account (#2) and it works fine, i.e. i receive the verification code, etc.

Does it mean it that the accont #1 is somehow comprise?

Thanks,

Roman

Comments

  • +1

  • Hi @RomanC and @jgroep ,

    Not receiving a validation e-mail to confirm you are the owner of the account you are trying to monitor for data breaches doesn't mean it's been compromised. Please make sure you're looking through the Spam/Junk folders as well as they can somehow get routed there as well.

    If you still can't find the e-mails, please contact support and they'll help you out with this so you can add your most important accounts.

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