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How to delete large BDQ file
I've just discovered a 26Gb bdq file lurking in Program Data\Bitdefender\Desktop\Quarantine. The problem is that there is nothing in quarantine, according to Bitdefender Internet Security.
I've tried manually deleting the file, but it says Administrator permission is required (which I am).
How does one get rid of this?
Answers
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Hi Member,
First try to enable hidden folder/ files if it has been disabled : https://support.microsoft.com/en-in/help/14201/windows-show-hidden-files
Next, go into safe mode and check if the said folder contains the files and to properly delete them : https://support.microsoft.com/en-in/help/12376/windows-10-start-your-pc-in-safe-mode
If issue persists, kindly drop an email to bitdefender support at bitsy@bitdefender.com regarding your query .They will reply back asap.
Regards
Flex
(Bitdefender beta tester 2019/ 2020)
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Show your Attitude, when you reach that Altitude!
Bitdefender Ultimate Security Plus (user)
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