Using Google Meet in Chrome on Mak

I've attempted to try Google Meet (new video conferencing app) in Chrome on a Macbook Air but get messages saying the computer's microphone or camera, sometimes both, are blocked. I've checked Preferences and do not see changes to make there. Is there a Bitdefender setting I should change and if so where is that? The attached screenshot was my latest attempt showing the microphone is apparently available while the camera is not.


Comments

  • Flexx
    Flexx DEFENDER OF THE YEAR 2023 / DEFENDER OF THE MONTH ✭✭✭✭✭ mod

    Hi Member,

    It is not known whether the issue is caused by Bitdefender or some other thing. Since this is bitdefender community, so answer will be given accordingly for bitdefender product only. Kindly see the below links and check if they solve your issue.

    Enable/ Disable Microphone Monitor : https://www.bitdefender.com/consumer/support/answer/28559/

    Enable/ Disable WebCam : https://www.bitdefender.com/consumer/support/answer/2028/

    Kindly note that you can also set exceptions as described in above links only.

    If this helps, kindly mark the answer as accepted/ agree.

    Regards

    Flex

    (Bitdefender beta tester 2019/ 2020)

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)

  • Nope, does not work for me. I have added application to "white list" they still can't see the camera. I tried to disable webcam protection and the applications still can't see my camera.

    If I remove bitdefender then the applications can access the web cam

  • Flexx
    Flexx DEFENDER OF THE YEAR 2023 / DEFENDER OF THE MONTH ✭✭✭✭✭ mod

    @Mr_A

    Kindly drop an email to bitdefender support at bitsy@bitdefender.com .Response may be delayed due to less staff and covid19. Rest be assured, they will reply back asap.

    Regards

    Flex

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)

  • Same issue here, i ve tried to switch off audio protection and still can't see my microphone, on google meet.

    the microphone is apparently unavailable while the camera is not.

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