can't type data into bank websites

Recently I've found that when I go to banking websites using Safepay, I'm not able to type information into boxes that need to be filled in. I've been using Bitdefender Total Security and Safepay for about a year, and I never had this problem until the last month. When I go to the banks' websites without using Bitdefender/Safepay, I don't have any problem typing information into the banks' forms or boxes. But I would prefer to use Safepay when entering sensitive info on banking websites.