Is Bitdefender a SCAM?
Recently I sent an email to Bitdefender to complain that they Auto renewed my VPN service even after I had renewed it myself the day before. They have been messing me about something terrible, why can't they just sort the problem... I don't think it's overly complex....
I've copied my email below.... Is it me or is the email too hard to understand? ...
" On the 15th December 2020 I renewed my VPN Premium after I received an offer from yourselves to renew it at a discounted rate of £29.99.
On the 16th December 2020 You took ANOTHER payment of £39.99 for the same VPN Premium Service.
TODAY, 7th January 2021 I received an email from yourselves stating that you would refund my £39.99
Today, 7th January 2021 You have cancelled both my VPN Premium accounts! which means i have paid you £69.98 and have no service."