Licenses don't seem to be used

BAschEL
BAschEL
edited February 2022 in Central & Subscriptions

I recently purchased Bitdefender Small Office Security. I have been sending links to those folks with devices. I have approximately 8-10 employees that have installed it, got it running, and it acknowledges that my primary account is the owner of the license.

So, that is all well and good.

The weird thing is that I can only see 5 of the licenses being used. Each time a new person installs, validates, and runs it does not reduce the total available licenses.

Are we doing something wrong?

Answers

  • Flexx
    Flexx DEFENDER OF THE YEAR 2023 / DEFENDER OF THE MONTH ✭✭✭✭✭ mod

    Kindly drop an email to bitdefender support at bitsy@bitdefender.com regarding your query .They will reply back asap.

    Regards

    Flex

    (Bitdefender beta tester 2019/ 2020)

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)

  • I actually got in touch with support since this question and found out it relates to the Mac touchbar and its MAC address (they are all the same). Crazy.