Virus Definition Auto Update button keeps turning OFF
I set the auto update button to ON... It seems every time my computer restarts (usually resulting from updates), the BitDefender Virus Definition Auto Update button resets back to OFF...
Then I get the pesky notification telling my my virus protection is out of date.... I have to go update again, and reset the button to on...
This works great... until the next restart... and the song starts all over again. How can you set it to auto-update and cause it to LEAVE that dang button ON, even after a reboot?😫
Comments
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I have the same issue also. Are there any solutions to this?
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Hi Member,
Sorry for the inconvenience caused to you.
Kindly create Bitdefender logs : https://www.bitdefender.com/consumer/support/answer/1477/
Kindly create a support ticket with bitdefender support at https://www.bitdefender.com/support/contact-us.html or drop an email to bitsy@bitdefender.com
Also attach the logs in your ticket/ email
Kindly note due to covid19, replies may be delayed.
If this helps, kindly click on agree.
Regards
Flex
Life happens, Coffee helps!
Show your Attitude, when you reach that Altitude!
Bitdefender Ultimate Security Plus (user)
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I have the same issue. What is the resolution? Thanks
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I have the same issue and now discovered that even after my PC wakes up from sleep, auto update has turned off.
Is there any way to ensure that it stays on?
Help!
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Kindly collect Bitdefender logs (https://www.bitdefender.com/consumer/support/answer/1477/) & drop an email to bitdefender support at bitsy@bitdefender.com regarding your query. Attach the logs with the email. They will reply back asap.
Regards
Flex
(Bitdefender beta tester 2019/ 2020)
Life happens, Coffee helps!
Show your Attitude, when you reach that Altitude!
Bitdefender Ultimate Security Plus (user)
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I have the same issue!2
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Same problem here for months.
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Same problem, I have had it for ages.
1