How to stop bitdefender popups/notifications

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  • FlexxFlexx ✭✭✭✭✭

    @Andy_BD, @Alex D., @BogdanB_BD

    Kindly look into the issue.

    Regards

    Flex

    (Bitdefender beta tester 2019/ 2020)

  • I will not renew either. I cannot tolerate that, as a paying customer, BD is still trying to find sideways for pushing sales crap on me even when I unchecked special offers and recommendations.

  • Their popup notifications behave like a virus. Get another antivirus. BD just turned into another computer virus.

  • BD notification pop-ups that it "blocked" something is counter productive to work. So frustrating. I was in a very important meeting and these pop-ups literally deatroyed my day. BD is an antiviris that has become a virus itself.

  • Their popup notifications will never stop. Get another antivirus. BD just turned into another computer virus.

  • YOU CAN'T TURN OFF THE NOTIFICATIONS. BITDEFENDER IS THE WORST!!! YOU HAVE BEEN WARNED. STAY AWAY!!!!

  • I've been able to turn off all notifications with the exception of one, The profile switching recommendation one just will not stop no matter what I do except to turn that feature on which I do not want. So for me this is almost enough for me to not renew my subscription, it seriously sucks that one of the best antivirus' out there will be losing so many customers because they fail to realize that annoying their customers is worse than the potential to get a virus. I personally have an image of my drive so if I ever got infected or ransomed, it wouldn't be hard for me to recover from it.

    Bitdefender, for the sanity of your customers please allow your customers to control what they want to see from your program and not see what they don't want.

  • I am surprised that this product is as highly rated as it is. I can only assume that the overall positive reviews are based on the strength of the detection/real time protection, or that the reviewers were provided a version that lacks the constant popups, promotional offers, repeated advice, and other irritants.

    For security to be effective, users must at least tolerate if not actually embrace it. A solution that forces its users to disable, work-around, or otherwise circumvent it in order to use the device being protected actually makes us all less secure.

    I have no intention of renewing or of continuing to use Bitdefender and in fact wish I'd never made the purchase to begin with.

  • Can't believe this still hasn't been resolved. The inability to turn these notifications off means I won't be renewing. They are popping up while gaming, forcing my games to minimize. Huge issue.

  • I only purchased this a few days ago but I most certainly wouldn't have if I'd known about these annoying pop-ups!!! If this is not fixed I will certainly not renew next year.

  • Does anyone have another security suite recommendation? This is intolerable, waste of hard earned money. What's the chances that a company who can not stop annoying popups in 1 god damn year for it's paying customers is actually protecting your gear? 0%. I could barely type this message since I get a notification every few seconds that BD blocked a threat. Yeah, cool, too bad I can't use my computer

  • A PECULIAR NEW THING BLOCKING MY INTERNET BY BITDEF WITH POPUP WHETHER IT IS FOR HOME OR OFFICE REPEATEDLY. IN THE MIDST OF SERIOUS WORKING, THE WIFI IS OFF AND REQUIRED TO RESET THE NETSETTINGS FREQUENTLY. IT IS SO ANNOYING. STILL ONE YEAR LEFT FOR ME FOR RENEWAL. FOR ME IT IS ONCE BITTEN TWICE SHY. THE TEAM BD SHOULD ADDRESS THESE ISSUES FOR SMOOTH FUNCTIONING OF NET AND FOR GOD's SAKE KINDLY ALLOW THE WIFI TO WORK ON ITS OWN. PLEASE UNDERSTAND HOW ANY ONE CAN WORK WITH FREQUEST DISCONNECTION OF NET WITH UNREASONABLE QUESTIONS.

  • I see I'm not the only one annoyed over all the pop-up. I have 4 months left on my subscription and without significant pop-up controls being implemented in that time, I'll not renew my subscription.
    It's a shame Bitdefender doesn't listen to their customers or even thinks the constant pop-ups are OK. The pop-ups are as bad as what should be blocked by Bitdefender.
  • Can't believe this still hasn't been resolved. The inability to turn these notifications off means I won't be renewing. They are popping up while gaming, forcing my games to minimize. Huge issue.

  • This subject of having this annoying pop-up has been going on for over a year! Why isn't there a way to turn off this notification which pops up on sites like ESPN for example when there is NO ISSUE and there is no need to tell me that a "Suspicious Connection was blocked" Like many other people I am considering dropping this program for my previous one.

  • Agreed. I don't want bitdefender telling me its doing what I've paid it to do!!! Norton has this option in the system tray, one click to disable notifictions for however long you want. Why can't bitdefender do something so simple?

  • Well count me as another long time customer who is canceling my sub and moving all my devices to another AV service. These pop ups which you are not able to disable are more than annoying, they are preventing me from getting work done on my PC. They constantly steal the focus from the app I'm typing in, which is ridiculous and simple to fix on BD's part. I've been patiently waiting for a fix but at this point it's apparent that BD does not care. So, you've lost another customer.

  • Bitdefender, LISTEN TO US! This is easy to fix. Get rid of the profile notifications! Stop telling us you have our back. The problem is obvious and you are defeating yourself and causing serious upheaval among your customers. Why would you allow this? Are you not monitoring a year's worth of complaints? Fix this now! PLEASE!

  • The Work profile pop up message is so annoying that I am considering uninstalling Bitdefender and opting for a different solution.

  • Bitdefender, LISTEN TO US! This is easy to fix. Get rid of the profile notifications! Stop telling us you have our back. The problem is obvious and you are defeating yourself and causing serious upheaval among your customers. Why would you allow this? Are you not monitoring a year's worth of complaints? Fix this now! PLEASE!

  • Yes, certainly agree. Last month, I canceled Kaspersky because I found their messaging annoying and a waste of my time.

    I selected Bitdefender because of the very good reviews...my due diligence failed because I am just now seeing that so many of you have experienced what I am now experiencing with Bitdefender.

    I notified Bitdefender that its pop-up messaging is more than annoying; my attitude toward Bitdefender is becoming negative after only 30 days experience with it.

    I have just now disabled the notification settings, per the excellent video linked by one of you above...thank you!

    Will give this another week, after which I will seek a refund and cancel Bitdefender. If they're not cooperative on the refund, I will get some help from our state's Attorney General's office that has an excellent consumer intermediary service.

    Lastly, it's obvious that the great Bitdefender reviews, that I read before my Bitdefender commitment, must be "on the take" and paid by Bitdefender.

    Let's see if Bitdefender steps up and responds to the many complaints...or whether it does not - which suggests it's more of a scam than a serious product.

  • Yes, certainly agree. Last month, I canceled Kaspersky because I found their messaging annoying and a waste of my time.

    I selected Bitdefender because of the very good reviews...my due diligence failed because I am just now seeing that so many of you have experienced what I am now experiencing with Bitdefender.

    I notified Bitdefender that its pop-up messaging is more than annoying; my attitude toward Bitdefender is becoming negative after only 30 days experience with it.

    I have just now disabled the notification settings, per the excellent video linked by one of you above...thank you!

    Will give this another week, after which I will seek a refund and cancel Bitdefender. If they're not cooperative on the refund, I will get some help from our state's Attorney General's office that has an excellent consumer intermediary service.

    Lastly, it's obvious that the great Bitdefender reviews, that I read before my Bitdefender commitment, must be "on the take" and paid by Bitdefender.

    Let's see if Bitdefender steps up and responds to the many complaints...or whether it does not - which suggests it's more of a scam than a serious product.

  • I have tried every proposed solution on this thread and others discussing the same issue.

    NOTHING WORKS!

    And this:

    "This is the solution

    Click Utilities

    Click Profiles Settings

    Uncheck "activate profiles automatically"

    Job done ."

    No, nope, nada... job is NOT done. This is NOT the solution as the problem persists.


    These pop up informing me of a "suspicious connection blocked " disrupts my typing, forcing me to remove my hands from the typing position and use my mouse to put the curser back in the typing area (curser disappears and disallows typing after each pop up). This happens in strings of perhaps 20 or 30 over the course of 20 minutes roughly every hour. Obviously this makes typing next to impossible.

    And to think I paid money for this?

    Again, I have been over each and every post on every page of this and other threads concerning this and have tried every solution. Nothing works. Absolutely nothing. It very well appears to be a flaw in the programming that may very well be the undoing of BitDefender as people such as myself will dispose of this program and dissuade friends, family and colleagues from choosing BitDefender over the plethora of other viable options. Knowing this issue has persisted for well over a year and BitDefender has yet to roll out a functioning solution is seriously disappointing... bordering on incompetence or perhaps indifference.

    I'm seriously considering the switch back to Norton 360 that I had before (that did not have this infuriating defect).

    As someone else has already stated, these pop ups are about disruptive as a virus itself.

  • We need it in Silent Mode, It's easy !!!!!!,

    I will not renew either.

  • Bit Defender, you suck ! If you don't provide a switch to turnoff or remove these annoying popups before my subscription runs out, I'm gone too, all these totally unnecessary (ridiculous) distractions have finally worn me down !

  • Have 6 licenses... This the most annoying 'feature' ever created. Switched from ESET, regret the decison. If it is not fixed in the closest future I will jump back to ESET.

    It is an easy fix, unfortuantely forum's community rep didn't bother to show up here and tell us something that company listens to those who pays their salaries. Inability or/and unwillingness of BiDefender Team to do anything or even to ascknowledge what we say says a lot.

  • After a year of silence, I think we are free to conclude that BitDefender is happy with this and is doing it deliberately.

    By definition then, BitDefender *is* Malware.

    It is certainly more productivity-killing than any Malware I've ever encountered.

    Atrociously miserable user experience. Am cancelling my sub.

  • Yeah I have 15 device licenses and I've now given up, the notifications are too irritating.

    Especially for little things like plugging a phone into a machine etc.

    They don't care about tweaking their product to make it better as long as they get sales it seems.

  • This has been a problem for way too long. I've already emailed your techs about this issue before and they were unhelpful. I'm definitely looking at other options when it's time to renew.

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