We want YOU to tell us what would you like to find in our Community
The Community can only thrive with you help. Whenever we share our knowledge and help others, each thread, comment and insight contributes to its development and brings more value.
We want to build real and powerful connections with fellow Bitdefender users and enthusiasts and make your voice heard. I would like to ask you, our Community members, what would you like to see more of?
I have created a poll and included several options to vote, but if you have other suggestions in mind, we would love to hear them and you may use the comments below to let us know.
Thank you all for your valuable contribution!
Premium Security & Bitdefender Endpoint Security Tools user
We want YOU to tell us what would you like to find in our Community 10 votes
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Comments
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Podcasts
I want you to be more responsive to what happens in the world as a friendly cybersecurity company who cares(?) about people online safety.
WHAT HAVE YOU DONE FOR UKRAINE PEOPLE?
some other cybersecurity companies already offering their VPNs for free to Ukraine, some are tweeting showing their support for Ukraine. some other smthing else.
What did you do ? are you Kaspersky ? you literally did as much as Kaspersky, which is NOTHING.
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Hello @itsParhaM5 and welcome to the Community.
Thank you for participating in this poll.
Bitdefender is providing free technical assistance and cybersecurity technology for any business or government institution in Ukraine for as long as necessary.
Best regards.
Premium Security & Bitdefender Endpoint Security Tools user
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We would like you to answer your phone when we call make a support call.
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Hi @USA_4_Ukraine and welcome to our Community! Our Support teams can be contacted, indeed, also via phone. If you have encountered an issue, kindly asking to provide more details on a private message, for us to follow up with our colleagues.
Stay safe,
Mike
Intel Core i7-7700 @ 3.60Ghz, 64GB DDR4 || Gigabyte nVIDIA GeForce® GTX 1070 G1 8GB || WD Blue NAND 500GB + 1TB
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More Support articles
Hello Bitdefender Team,
After many years of using many different antivirus and firewall free solutions, I have to say Bitdefender is the best protection software I ever tried.
I tried the paid version of Bitdefender Total Security 4 years ago and since then I never looked back.
I use it on 4 devices and I had no issues at all.
There was always some issue with antivirus or firewall software I tried before - regarding security, performance, bugs, etc...
Thank you guys and keep up the good work!
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Online meetings with our developers
Additionally, Bitdefender is offering 90 days free trial of their product to citizens of Ukraine for home users : https://www.bitdefender.com/media/html/consumer/new/Free-TS-Ukraine2022-opt/
Ukraine is constantly under cyber attack, with the latest known threats as HermeticWiper, HermeticRansom, IsaacWiper & WhisperGate
All users of Ukraine using Bitdefender products are protected from these threats.
HermeticWiper:
https://www.virustotal.com/gui/file/0385eeab00e946a302b24a91dea4187c1210597b8e17cd9e2230450f5ece21da
https://www.virustotal.com/gui/file/1bc44eef75779e3ca1eefb8ff5a64807dbc942b1e4a2672d77b9f6928d292591
HermeticRansom:
https://www.virustotal.com/gui/file/4dc13bb83a16d4ff9865a51b3e4d24112327c526c1392e14d56f20d6f4eaf382
IsaacWiper:
https://www.virustotal.com/gui/file/13037b749aa4b1eda538fda26d6ac41c8f7b1d02d83f47b0d187dd645154e033
WhisperGate:
https://www.virustotal.com/gui/file/a196c6b8ffcb97ffb276d04f354696e2391311db3841ae16c8c9f56f36a38e92
https://www.virustotal.com/gui/file/dcbbae5a1c61dbbbb7dcd6dc5dd1eb1169f5329958d38b58c3fd9384081c9b78
Regards
Flex
(Bitdefender beta tester 2019/ 2020)
Life happens, Coffee helps!
Show your Attitude, when you reach that Altitude!
Bitdefender Ultimate Security Plus (user)
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There is a lot of spam on the forum of fake Bitdefender accounts being a security software the forum must reflect the excellent work done by the anti virus itself
I love this community and Bitdefender listens to us many times. Thanks to fan enthusiasm, they brought back the Security Widget in early 2021 when we thought it was lost. Bitdefender supports its community I sometimes receive gifts from Bitdefender proof that over the last few years the approach towards members has been strengthened
Thanks to Bitdefender
Excuse my bad english I translate
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I wonder if it would be possible to create an affiliate space in order to promote Bitdefender and in exchange we would be entitled to subscription extensions depending on the type of purchase of the affiliate
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Online meetings with our developers
@Gauthey long time buddy, last time I know we had fought hard for getting back the security widget. I hope you are doing good.
Regards
Flex
Life happens, Coffee helps!
Show your Attitude, when you reach that Altitude!
Bitdefender Ultimate Security Plus (user)
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Online meetings with our developers
To add here,
A new malware has been discovered that is attacking Ukraine and bitdefender users are protected against it.
CaddyWiper :
https://www.virustotal.com/gui/file/a294620543334a721a2ae8eaaf9680a0786f4b9a216d75b55cfd28f39e9430ea
Regards
Flex
Life happens, Coffee helps!
Show your Attitude, when you reach that Altitude!
Bitdefender Ultimate Security Plus (user)
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Online meetings with our developers
Can’t chat with anyone. My Ticket number is 1007255733 please help me
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Online meetings with our developers
The money you refunded (36$) not yet deposited at my bank account. But I’m getting regular to pay extra 29.99$ which is embarrassing me.
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Online meetings with our developers
@Mike_BD ,@Alexandru_BD - Please check on this ticket.
Regards
Flex
Life happens, Coffee helps!
Show your Attitude, when you reach that Altitude!
Bitdefender Ultimate Security Plus (user)
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Hello @dmaakbar and thank you for reaching out.
I have noticed that a refund was issued from the vendor on the 10th of March. The usual refund timeframe varies between 7 to 10 business days, depending on the processor. In the event the funds are not returned to your account by March 25, kindly reply on the ticket. Your message will automatically reopen your inquiry and a Support representative will be assigned on the case.
Thank you for your patience.
Stay safe.
Premium Security & Bitdefender Endpoint Security Tools user
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It's not so much of what I'd like to find here on the forum but rather an observation. I appreciate that the Mods here don't feel compelled to have the last word when members answer a post that has provided good, helpful, and accurate information. At times, they kindly mark a post Agree, Insightful but also chime in when they have better, more helpful insights or links, which is where I really learn from those additions by them :)
All Bitdefender Home Product User Guides: https://www.bitdefender.com/consumer/support/user-guides/
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Very Informative information. This is my second visit here. I have always found very interesting information in your forum discussions. Keep it up.
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