BD Mobile Security Didn't Block SMS Phishing Link. Any Help?

cleanvice
cleanvice
edited January 2023 in Mobile Security

Today i just received a SMS with an attached link that wants to steal sensitive data.

I want to know why the SMS notification didn't show on the notification bar and blocked the link?

Best Answer

  • Flexx
    Flexx DEFENDER OF THE YEAR 2023 / DEFENDER OF THE MONTH ✭✭✭✭✭ mod
    edited January 2023 Answer ✓

    Hello.

    Not every antimalware product can detect each and every piece of malware or malicious/ phishing url.

    If you suspect the link received in the sms is malicious/ phishing, you can fill out the below stated forum and send the link directly to our malware researchers. If the link is indeed malicious/ phishing, detection will be created in maximum of 72 hours and if there is no detection after 72 hours, consider the link to be safe by malware researchers.

    Report malicious/ phishing link to bitdefender malware researchers: https://www.bitdefender.com/consumer/support/answer/29358/

    Regards

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    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)

Answers

  • Gauthey
    Gauthey ✭✭✭

    If you really block this one, Bitdefender can identify spam or dangerous links in the emails you receive before you even open them.

  • Alexandru_BD
    Alexandru_BD admin

    Hello @cleanvice,

    If you are using an Android device, make sure Scam Alert is enabled and that Bitdefender has permissions to scan incoming SMS messages. If you run Bitdefender Mobile Security for Android, the Web Protection module will block phishing links as soon as they are accessed, while the Scam Alert module will warn you that the link in your text message or notification is dangerous before you open it. More information on Scam Alert can be found at the link below:

    https://www.bitdefender.com/consumer/support/answer/42907/

    Note: Due to Android operating system limitations, Bitdefender cannot delete text messages, take any direct measures related to the SMS messages, or any other source of malicious notifications. If you ignore the Scam Alert warning and try to open the dangerous link, Bitdefender’s Web Protection feature will automatically catch it, preventing your device from becoming infected.

    Kindly be advised that Scam Alert is only available for Android OS and not iOS.

    Regards

    Premium Security & Bitdefender Endpoint Security Tools user

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