Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Bitdefender on 3 devices. I added Premium VPN on 1 device. How do I add to other devices?

I have Bitdefender Total Security installed on 3 devices. I just added Premium VPN to one device. Do I need to download, install, and activate VPN on my other devices?

Answers

  • Scott
    Scott Defender of the month mod
    edited March 2023

    Hi @AskJay

    Open the device you want to install VPN on, then log into your Central account, go to the left, My Subscriptions, then on the VPN subscription, click on Install protection on a new device, then on the pop-up window, click on This device.

    On a Windows PC, you can also do this by opening VPN from the VPN System Tray icon, or from the Bitdefender Dashboard (UI). Then in the VPN app window, on the left side click on the User icon, then at the bottom, click on Switch Account. Fill in your email address and password used for your Central account, and it should sync to your Premium VPN account status.


    If you need anything else, let us know,

    Scott

    All Bitdefender Home Product User Guides:https://www.bitdefender.com/consumer/support/user-guides/

  • Bitdefender Total Security has VPN in the app. Do I need the separate BitdefenderVPN Premium app as well?

  • Scott
    Scott Defender of the month mod
    edited September 2023

    Hi @Lawrence of Olathe

    No, you do not, but in buying the Premium version you unlock the greater feature as shown below. When you buy the Premium version, it will sync with the version you now have, so there is no "extra" installation involved. You may need to go into the VPN Settings and Switch account, if it doesn't sync properly. But it usually works well in updating to a new subscription.


    What is the difference between the standard and the Premium version?

    The standard version is included by default in your Bitdefender product on Windows, Android, macOS, and iOS. It offers 200 MB daily traffic per device (a 500 MB daily traffic quota is included only in Bitdefender Small Office Security subscriptions) and automatically connects you to the optimal server, without having the possibility to change it. You can purchase the Premium VPN subscription to get unlimited traffic and the option to connect to any available server. The benefits of the Premium version will get unlocked once you activate the subscription.


    Kind regards,

    Scott

    All Bitdefender Home Product User Guides:https://www.bitdefender.com/consumer/support/user-guides/