Are the two UK phone contact numbers disconnected?

Malc
Malc
in Central & Subscriptions

I'm a user/ fan of Bitdefender and recommended that my friend should subscribe, too.

She paid by debit card, received the Order payment receipt confirmation, but after 24 hrs she had not had an email with an activation code.

After using the comprehensive auto help to receive an e-mail with a time-limited link, that link took us to her Order Page where the status is shown as "Finished" and where we could not see an activation button or any other means of progressing to an install.

Embarassingly, for me, when I suggested that she phone the UK support contact numbers, both returned the unobtainable tone.

Best Answer

  • Flexx
    Flexx DEFENDER OF THE YEAR 2023 / DEFENDER OF THE MONTH ✭✭✭✭✭ mod
    Answer ✓
    https://community.bitdefender.com/en/discussion/95547/are-the-two-uk-phone-contact-numbers-disconnected

    Kindly contact the bitdefender support by visiting https://www.bitdefender.com/consumer/support/ and scroll down to the bottom of the webpage where you can get in touch with support representative either by email, chat or over a call. Since call is not working for you, you can try email or chat option.

    Alternatively, you can also share your query with bitdefender support team by dropping them an email at bitsy@bitdefender.com

    The support team will reply back to your query within next 24-48 hours excluding weekends.

    Regards

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)

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