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Firewall, sandbox not running

Hello All,,

I have a big problem installing bitdefender gravityzone business security enterprise.

1. Under the client, the firewall module cannot be started. I have tested in Windows 10 and Windows 11. They don't work.

2. Policy information is pendding state.

3. I want to explain more about Sandbox Analyzer when the status says inactive.

Thank you very much.

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