VPN turns off

I bought VPN yesterday. VPN turns off when I shut down my computer. I turn my computer on later and VPN isn't on anymore. Is this because I have fast startup disabled? I had malware issues recently, and got a tech person to repair my computer. Is there still something on my computer that's turning it off?

Comments

  • Flexx
    Flexx DEFENDER OF THE YEAR 2023 / DEFENDER OF THE MONTH ✭✭✭✭✭ mod

    As far as I know you will always have to connect to vpn manually after restarting your computer.

    For more information, kindly contact the bitdefender support by visiting https://www.bitdefender.com/consumer/support/ and scroll down to the bottom of the webpage where you can get in touch with support representative either by email, chat or over a call.

    Alternatively, you can also share your query with bitdefender support team by dropping them an email at bitsy@bitdefender.com

    The support team will reply back to your query within next 24-48 hours excluding weekends.

    Regards

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)

  • Thank you for letting me know. Sorry for the question too. I could have Googled it, but I panicked...I had a recent malware scare.

  • Hi @OwnerOfBitdefender,

    Check if the VPN is set to connect automatically at Windows startup:

    Regards

    Premium Security & Bitdefender Endpoint Security Tools user

  • OwnerOfBitdefender
    edited May 2023

    @Alexandru_BD Thanks for the great tip!

  • You are welcome @OwnerOfBitdefender ! 😉

    Premium Security & Bitdefender Endpoint Security Tools user