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Bitdefender Central - not displaying right characters.

go4disco
go4disco
in Central and Subscriptions

When I log in to Central, that is what I see.

Login language is English.

What is this?

Thanks



Screenshot 2023-10-09 at 07.42.21.png


Comments

  • go4disco
    go4disco

    To add: This happens with Chrome and Brave

  • Gjoksi
    Gjoksi mod

    Hello.

    Just did a test on my laptop and this is what i got:

    Untitled.jpg

    OS Windows 10 Pro 22H2 x64

    With Latest Windows Updates Installed

    OS Build 19045.3516

    Experience Windows Feature Experience Pack 1000.19052.1000.0

    Mozilla Firefox 118.0.1 x64

    Anyway, ONLY Bitdefender staff can have access to your Bitdefender Central account.

    So, you should contact Bitdefender Consumer Support by chat, telephone or e-mail:

    https://www.bitdefender.com/consumer/support/help/

    Chat is the fastest way to get in touch with Bitdefender Consumer Support.

    NOTE: Bitdefender telephone support is not toll-free!

  • go4disco
    go4disco

    I am running on a Mac (Ventura Version 13.5 (22G74)) and Central is the only website with this problem.

    I really don't know what the problem is

  • Alexandru_BD
    Alexandru_BD admin

    Hello @go4disco,

    I think this can be caused by a browser extension. Do you have any browser extensions installed on that Mac and if yes, what are they? We can perform further checks once we have this information.

    Thank you

    Premium Security & Bitdefender Endpoint Security Tools user

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