Bd Wil Not Open Hotmail Or Yahoo Attachments

scottmiller
scottmiller
in Bitdefender 2009 products

OK. Here is the problem. After installing internet security 2009 (non upgrade) I am unable to open attachments in hotmail or yahoo but I can from my school email account (university of North Dakota). I get the downloading screen with the flying folders but thats it.


I removed BD and the problem went away, I just dont know how to fix it in program. I have read similar posts but nothing that I can use.


Any help is appreciated.


Thanks Scott

Comments

  • kosay85
    kosay85
    OK. Here is the problem. After installing internet security 2009 (non upgrade) I am unable to open attachments in hotmail or yahoo but I can from my school email account (university of North Dakota). I get the downloading screen with the flying folders but thats it.


    I removed BD and the problem went away, I just dont know how to fix it in program. I have read similar posts but nothing that I can use.


    Any help is appreciated.


    Thanks Scott


    you can check partenal control because it controls email and website surfing

  • Unknown
    Unknown

    In order to correct this issue please make sure to fully update BitDefender first to built 12.0.11.5, then go to Advanced View, Antivirus, Custom Level and uncheck there "Scan Yahoo messenger traffic", "Scan http traffic" and "Scan Windows Live Messenger traffic" then click OK.


    Tell me please if you are able to download attachments from webmail like this.

  • scottmiller
    scottmiller

    Nope it did not work. I clicked the update button to see if there was any updates avialable but none were. I also uncheck the yahoo and messenger as well as scan http and it still did not work.

  • Unknown
    Unknown

    Please browse to:


    C:\Program Files\BitDefender\ BitDefender 2009


    and look for the file called "httproxy.dll" - please tell me what version of this file do you have.


    Also, what other security solutions are you running on the system besides BitDefender?

  • scottmiller
    scottmiller

    Ok. SOrry it took so long, work and all. The version of the httproxy.dll is 12.0.0.27 (file version) and 12.0.0.12 (product version). as far as other security bit defender is it, everything else is turned off or disabled.

  • alexcrist
    alexcrist ✭

    Hello scottmiller,


    Please try to disable the Antiphishing protection (if you didn't already try it) and see if anything changes.


    Cris.

  • scottmiller
    scottmiller

    Cris,


    Thanks for the help, that did the job. I thought that maybe it was a possibility but I didnt try it.


    Scott

  • alexcrist
    alexcrist ✭

    You're welcome, Scott.


    @Diana Bele: please let the development team know that there's a long time (in fact, right from the beginning of BD 2009) since BD Antiphishing targets Yahoo attachments (and it seems Hotmail too). Thank you.


    Cris.

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