Defender Was Deactivated While Open A Web App In Interdev Via Vpn

Does anyone enconter this issue?


After I connected with VPN and open a web application in VS Interdev, then open one of the file, BitDefender is immediately deactivated. It asks to "... Servisec not responding. Please restart the computer...", also there is a message of "Install updates and then shut down your computer." attached over shut down icon.


Thanks in advance!

Comments

  • Hello weiping,


    When you will receive the "BitDefender Services Are Not Responding" message again please follow the step bellow:


    1. Save the tool from the next link on your Desktop:


    http://www.bitdefender.com/files/Knowledge...ile/sysdump.exe


    2. Run it and you will notice that a command prompt window will appear on your screen.


    3. Please note that the information gathering process can take a several minutes therefore please wait until the command prompt window disappear by itself. The output of this tool is a new file called sysdump.tar placed in the same location with sysdump.exe


    4. After the file is generated please upload it on:http://www.sendspace.com/ then send me a PM with the download link .


    Thank you .

  • I already did and sent the info by email to bitdefender support.


    Hello weiping,


    When you will receive the "BitDefender Services Are Not Responding" message again please follow the step bellow:


    1. Save the tool from the next link on your Desktop:


    http://www.bitdefender.com/files/Knowledge...ile/sysdump.exe


    2. Run it and you will notice that a command prompt window will appear on your screen.


    3. Please note that the information gathering process can take a several minutes therefore please wait until the command prompt window disappear by itself. The output of this tool is a new file called sysdump.tar placed in the same location with sysdump.exe


    4. After the file is generated please upload it on:http://www.sendspace.com/ then send me a PM with the download link .


    Thank you .