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Product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and More. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admins @Alexandru_BD & @Mike_BD and mods @fedor, @Scott, @Nunzio77, @Math_Matei, @Ekimoz and…
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The current Bitdefender Parental Control will be superseded by a more sophisticated technology
As the title says, Parental Control as we know it will be replaced by an upgraded version. Find out what's new here:
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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The Defenders of the month are the Community superheroes
It's time to show our appreciation for our top contributors and give back to the Community! We are pleased to announce that we are launching our Super User program called “Defenders of the Month” and “Defenders of the Year”, exclusively for the members of our Community! The Super User program represents an exclusive group…
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Bitdefender Enhances Digital Identity Protection for Consumers Worldwide
Consumers now have even greater control of their digital footprint while minimizing cybersecurity risks associated with personal data misuse: For information related to Bitdefender Digital Identity Protection:
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Bitdefender together with Scuderia Ferrari
Bitdefender entered into a multi-year partnership with Ferrari S.p.A., to become Cybersecurity global partner of Scuderia Ferrari. Full announcement below: Forza Ferrari!
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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Possible Forum Bug?
I note that the Parental Control announcement in the News and Blogs Forum shows as having one new post, and it is bolded, as is the case with the Expert Community Guidelines post at the top of this Forum. They don't unbold when read, and the new post flag remains. Any ideas? Is anyone experiencing this? Have a great day.…
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Bitdefender Total Security Firewall Alert Mode is automatically switched off by any fullscreen app
Hello, Firewall bug discovered in Bitdefender Total Security 2024 two weeks ago. If you enable the Alert Mode in Bitdefender Firewall then launch any full screen application (YouTube video or any Game) the Alert Mode is automatically disabled. Things that I've tried: 1 Automatic profiles from Bitdefender disabled 2 Windows…
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Why does the latest GravityZone appliance send bootp/dhcp broadcasts?
The following is from a freshly installed GravityZone virtual appliance from the ova from their website. It is sending BOOTP/DHCP requests for some reason. I cannot install iftop because of their proprietary repository. I have not entered the trial license key yet, because I have to set up a new email address because I…
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Meet Bitdefender Scamio, the next-generation AI scam detector
The Bitdefender developers have been working on a complimentary scam detector service designed to help users verify fraudulent online schemes delivered by email, embedded links, texts , and instant messaging through collaboration with a chatbot powered by artificial intelligence (AI). We call it Scamio and it’s first…
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PDF Files Recovery-Trojan.GenericKDZ.83579
Hi, I hav many PDF files infected with malware or like a Trojan.GenericKDZ.83579 its called by various names W32.Tempedreve.C!inf OR W32/PdfCrypt.b!638DAAA70AA1 Only PDF files were infected and modified as .exe file and hence could not open those files. If any one have solutions/work arounds to recover such infected files,…
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Digi not working anymore
I have the same problem, not being able to access the Digi Online. Since 3 days ago I can't find the IP starting with 193.... That's the only IP that Digi Online was working with (probably it was a Digi IP). There were always 5 IPs for Romania, and only the 193... one was good for Digi Online. Now there are only 4 of them,…
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After upgrading to Bitdefender Antivirus Plus, it takes at least 30 seconds to open Firefox
I hope this is the right place to post this, so I apologize if I chose the wrong forum, but is this normal behavior? I should mention that this only happens after a restart and after coming out of connected standby (only sleep state available on this desktop). It actually took me a while to track down what the issue was. I…
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Bitdefender central not getting all detected threats notifications
The bitdefender total security on my laptop is not sending all the things it blocks to the bitdefender central. It's sending all the certificate detections on websites but not any malware detection on websites. It does still detect and blocks the malware sites and shows it in the notifications in the bitdefender app on my…
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The current Bitdefender version, build number link.
I'm sure most of us know how to find our version, build number via the BD system tray icon, right-click, About. As well as clicking the life preserver at the top of the main UI Dashboard, and Product information at the bottom. But here is the link to confirm that the build you're on, is the most current build available.…
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Host File - windows 10
Every time i connect the VPN 2 files are added to the host file. This is the lines: 35.82.40.89 geoip.pango-paas.co 52.222.169.120 1uzxr3b3jraw5nlmnvbsikiioud2vilw5.web-networking.com Is normal or i have any problem with my VPN?
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Problemas de conexão com o roteador.
O Bitdefender impede que eu conecte com o wiffi do roteador da minha casa. Já até troquei de roteador e o problema persiste. O que preciso fazer para solucionar esse problema?
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Firewall Alert Mode
I've been dealing with a faulty Alert Mode for over a year. The alert mode will automatically disable itself. I have talked to support and have attempted all suggested fixes, some of which are pretty involved. I finally gave up and disabled Bitdefender firewall and purchased another brand firewall program. Now a new and…
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Restore point
Windows 11 pro (23H2) and I still have problems using restore points if I don't uninstall bit defender first. I have been using bit defender for 8+ years and still I have this problem. Does anyone else get the system restore failed, and in the list is might of been your security program
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can bitdefender scan my dell laptop (win 11) in safe mode
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Password manager on Android phone
I like Password Manager, but I'm concerned that if someone gets my phone, they can get access to all my passwords. Is that possible?
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Having trouble submitting the false positive report form
I've got a .jar file that's part of a modded minecraft pack which is being flagged as a Trojan by BitDefender. I believe that this is a false positive. I've been trying to submit the file as part of a false positive report using the form here - but I seem to be unable to submit the report with the file attached - every…
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two android phones not covered after installing Bitdefender +
I installed Bitdefender + on windows and two android mobiles. When I tried to initiate a scan on my wife's Samsungs Ao3S it seems that the phone is no longer protected. I tried to reactivate the anti-virus and received a message saying it expired on 04/03/2024. I then tried to reactivate on my Moto play (2021) and the…
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Issue with Bitdefender Total Security - bugged, empty menu and impossible to use utilities
Hi Since few days, my Bitdefender is really strange. Nothing works and all the sub-fonctionnalities start by "_" All the menu are empty, I can do nothing. Also, since I have this issue, I have also issues with Office 365 and other applications. I tried to repair, uninstall/reinstall. but nothing change. Let me know if…
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How long is the turnaround?
I am having the error code 9 for my bitdefender VPN, It just happened all of a sudden. the customer support requested me to use the Bitdefender support tool. I have sent the log and still waiting for reply. how long will it take for them to send a fix?
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Firewall Permission Dialog Box Is Poorly Coded. Any Explanation?
When you set your firewall so it asks your permission when an app tries to acces network, things may go crazy. If you immediately select "Allow" or "Block", you are fine. But if you don't, new(same) notifications keep stacking back to back, as long as you wait. 1 box per 1 seconds I guess. So if you try to decide "should"…
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I have a total security access with standard vpn but i can connect vpn evetime it tells to upgrade
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I have opened the file on the download bitdefender but I cant get it to install
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Bug: Safepay - automatic opening when hovering over bookmarks in bookmark bar
Hi there, Since a longer time I'm facing an issue where Safepay automatically opens out of nowhere. After some testing I found out that this behaviour is driven by having a concrete website configured as to spawn Safepay when it is opened in the browser. This is intentional behaviour, but hovering over the browser…
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Alert mode is not staying on
Hello I purchased bitdefender a month or two ago to find a less annoying antivirus with a firewall that has an alert system. The problem is, Alert mode keeps turning itself off! This, to me, is a security issue and completely turns me off to bitdefender. I was wondering if anyone has any solutions? I did search for answers…
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Netgear Armor - Bitdefender Total Security Quarantined files
Hi all, I just installed Bitdefender Total Security (by Netgear Armor) the other day after installing my new router. Bitdefender went a bit crazy on my nearly new PC setup, and mistakenly quarantined a python file that I need for one of my apps to work. I checked the user guide link in-app, as well as googled for an…
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Anyone Having Serious Speed Problems?
I've been using Bitdefender VPN for years. It's been great. Not anymore. Guess which result was generated with the VPN in place? It's been such a good product I tried everything else. The VPN is the only variable in the three tests. This is the same results whether going through New York, Toronto or Montreal. Can anyone…
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Suspicious connection blocked in chrome
Hello, I am stressing right now about something wierd to me that happened right now. I had on my chrome browser youtube video playing on one tab then on second twitter opened and on third page called u.gg used for leage of legends game. While watching the video and not doing anything else I got notification saying there is…
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Polish translation in the Internet Security update module
Hi Guys, Can you change "Usuń aktualizacje" to "Zatrzymaj aktualizację" in the update module for Polish language of Internet Security (27.0.30.140)? Currently the meaning is Remove update, not Stop the update.
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Bitdefender "Online threat prevention" keep blocking a website
Hello, I have a problem visiting this website : [link removed by admin] They developed applications to use with Microsoft Flight Simulator, X-Plane and P3D. Every time I try to visit it, the Online Threat Prevention, block the page. I have added the website to the exceptions , but it make no difference. How I can solve…
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Simple Question: Why Isn't Bitdefender in the Windows 11 App Store?
I too got a new laptop that I want to keep safe. I've seen all the posts about only safe products being allowed in the Windows Store and I DO NOT WANT TO SWITCH OUT OF S MODE JUST BECAUSE OF BITDEFENDER. Why isn't Bitdefender safe enough to be in the Windows Store? Why isn't Bitdefender informing customers like me that it…